Strategic HR Professional with expertise in human capital development and training as well as corporate policy implementation eager to contribute skill set to a progressive organization.  Particularly effective at increasing viability of organization through investment of resources toward employee growth and retention.    

 

Employee Relations & Support   Retention Strategies   Policy Development

Communications Expert   Data Analysis   Customer Service

• Recruitment Strategies   Customer Loyalty Expert   Training & Development

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, training and development programs, organization change management, implementing organization policies and procedures, hiring and recruitment strategies, developing employee retention programs, as well as conflict analysis and resolution methodologies.

Ø  Working knowledge of relevant Federal HR policies, procedures, practices and guidelines as well as assessing and analyzing technical information necessary to develop solutions to complex HR issues.

Ø  Assess current and future staffing needs by preparing hiring plans and development of labor strategies. 

Ø  Skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.

Ø  Use knowledge of various administrative functions and company protocols to support executive management.

Ø  Embrace corporate culture and actively promote and lead company initiatives.

Ø  Skilled at communicating cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Establish professional and trusting relationships with clients, staff, and management. 

Ø  Ensure relevant client documents are processed expeditiously to ensure excellent customer service is provided.

Ø  Perform administrative tasks with efficiency and great focus.

Ø  Frequently act as a liaison between customers and various organizational departments to ensure smooth communication process.

Ø  Technology savvy and proficient in multiple software platforms including; MS Office Suite, Outlook, Publisher, Adobe PageMaker, QuickBooks, and FrontPage as well as publishing and administration.

 

 

 

Managing Broker / Owner, Moore Montana Property, LLC                        2005-Present

 

  Primary responsibilities include development and implementation of sales and marketing processes, sales training and development initiatives as well as institution of creative and relevant programs to increase retention and viability of sales associates as well as organization in general.   

  Additionally, developed comprehensive operational policies and procedures to proactively handle potential issues related to day-to-day processes and functions. 

 

Owner / Broker, Prudential Ranch & Land Realtors                                       1999-2005

 

  Primary responsibilities included comprehensive management and oversight of Real Estate Company.  Specific functions and achievements included;

  Coordination and supervision of all company advertising;

  Interviewed and recruited new associates;

  Created and administered sales plans and operating budgets;

  Represented buyers and sellers in commercial and residential real estate transactions.

 

Earlier Experience

 

- Senior Manager, Sears & Roebuck

 

  Conducted regular sales coaching and mentoring and guided departmental teams to meet or exceed targeted goals in customer service and sales while maintaining profit margins.

  Supervised up to 50 sales associates and staff.

  Led team to produce highest levels of customer satisfaction.  Responsible for recruitment, hiring and retention of all staff and sales associates. 

  Conducted all new hire interviews as well as conducted annual and monthly performance reviews.

 

 

n B.S. C Human Resources Management (Pending), Western Governors University

 

 

 

 

 

 

 

Michael V. Moore

xxx-xxx-xxxx / abc@xyz.com

Human Capital Development Professional

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years of experience as a human capital development professional.  I am also skilled at designing strategic training programs as well as designing systematic processes to ensure the long term viability of internal personnel and thus the organization.    

I have worked in this capacity for several years and have utilized my skill set in many ways and functions, from staff supervision to administrative policy and development.  In all these environments, I relied on my ability to adapt and change my methodologies to suit the particular needs of the employee, both individually and as a collective population. 

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from utilizing my skill set to benefit the organization and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to reach out to you soon regarding this position both by phone and mail.  At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Michael Moore