Award-winning Management Professional eager to contribute exemplary talents in Operations and Human Resources toward supporting the employer in optimizing bottom-line performance.

 

 

         Proficiency in daily business operations leadership including human resources, sales, P&L, inventory management, financial administration, and customer service and satisfaction.

         Strategically devise schedules to maximize use of human, financial and physical resources and ensure on-time, budget-compliant delivery of projects from initial launch through completion.

         Significant abilities in report preparation and analysis, evaluating trends, identifying required resources, and optimizing use of resources to ensure precise cost control. 

         Considerable strengths in forecasting, goal setting, budgeting, client relations, conflict resolution, and coordinating multiple initiatives concurrently.

         Highly versatile; quickly adapt to new roles, responsibilities, environments and software.

         Continuously seek out new approaches to streamline and expedite complex operational processes.

         Adept interviewing job candidates, hiring, orientation, training, coaching and mentoring.

 

 

Master of Business Administration Candidate

Colorado Christian University, anticipated completion 2012

• GPA 4.0

 

Bachelor of Science in Management

Metropolitan State College of Denver, Denver, CO, 2010

 

 

JE Dunn Construction Company, Denver, CO, 2007 to 2010

Project Accounting Specialist

         Meticulously reviewed up to 75 subcontractor payment requests monthly to ensure accuracy of billings submitted to project owner.  

         Partnered with management to improve, streamline and expedite processes and procedures related to subcontractor billing and reporting.  

         Resourcefully created new subcontractor billings voucher form to accelerate processing by 15%.

         Quickly mastered company software and contributed expertise toward supporting, mentoring and guiding peers in software use.

         Effectively closed out 25 projects in two months.

 

Continued

 

 

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Professional Experience continued

 

Affordable Moving & Storage, Centennial, CO, 2005 to 2007

Project Manager & Bookkeeper

• Performed full-scope project management encompassing budget planning/development, scheduling,  securing resources and equipment, controlling inventories, and meeting with clients to ensure project success.
• Coordinated and efficiently delegated tasks to approximately 20 employees.
• Effectively trained and developed Team Leader to be capable of handling smaller scale projects.
• Managed invoice processing and accounts receivable activities.

 

Logistics Manager

• Applied sharp organizational skills toward planning and routing contracted furniture and self-storage container deliveries.  
• Trained, developed and directed four delivery teams and one driver, consistently emphasizing top-notch customer service, safety compliance, and quality assurance.
• Handled bookkeeping functions and instituted quality control system to track delivery costs, damages and customer satisfaction, vital to improving and optimizing staff training program.
• Identified benefits of performance-based pay incentive for delivery crews, and proactively designed new pay structure which bolstered quality and speed of deliveries.
• Quickly promoted from initial role as Weekend Manager, navigating complete business operations including dispatch and coordination of 12 moving crews, fielding sales calls, enforcing quality control, overseeing customer service, administering closing procedures and collecting payments from clients.
• Substantially reduced past due storage balances by vigilantly tracking down clients and explaining default procedures.

 

RadioShack, Denver, CO, 2000 to 2005

Store Manager 

• Steadily promoted to steer complete spectrum of store operations encompassing inventory control, staffing, sales, marketing and customer service.
• Closely tracked and monitored inventory shrink in alignment with loss prevention program.
• Recruited, trained, mentored and coached employees for potential advancement to management roles.
• Earned designation as District Team Leader and tasked with providing guidance and leadership to store managers within district.
• Awarded as Store Manager of the Month twice based on top sales performance.
• Recognized as district s Store Manager of the Year in 2004.
• Captured multiple awards for surpassing goals for product sales and revenue targets.

 

Prior background includes 5 years as Assistant Manager in the retail and food service industry.

 

 

Minitab, Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity as a (INSERT JOB TITLE) and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to excellent academic credentials and a solid background in business operations management, I bring to you significant experience in staff training and development, and a strong blend of talents in human resources administration, general accounting, and customer service. To complement these qualifications, I offer proven ambition, forecasting capabilities and attention to accuracy and quality, and will be completing my MBA Degree next year.  

 

As a proactive contributor to (INSERT NAME OF ORGANIZATION), you will find me to be a driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance and initiative. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy