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Sales ~ Finance ~ Management
Profile of Qualifications
Ø Results-driven Sales Professional, with expertise in defining, developing and executing strategies to generate new business, grow existing accounts, expand/diversify revenue streams, and maximize competitive leveraging
Ø Extensive managerial experience in the mortgage lending/financial services industry
Ø Dynamic communication, consultation, presentation, negotiation, and closing skills; client-focused and service-oriented, with talent for consistently achieving and surpassing production goals
Ø Motivating leader who hires, trains and directs top-performing teams
Ø Sharp business acumen; a decade of part-time experience in full-scope areas of auto dealership operations ranging from human resources, customer financing and advertising to payroll and accounting concurrent with full-time career
Professional Experience
Sales Manager, American Mortgage Service, Corp.-Kansas City, KS 2002-Present
Resourcefully capitalize on diverse sales, marketing and advertising methods and facilitate strategic partnerships with investors/lenders to maximize conforming and nonconforming mortgage loan production
Actively consult with clients to define needs and deliver customized presentations of optimal financing solutions in order to maximize sales results
Proficiently organize and manage pipeline to achieve critical deadlines and goals
Contribute dynamic leadership skills toward effectively hiring, training and supervising staff; provide ongoing support and guidance
Part-Time Operations Manager, Heartland Auto Plaza-Bonner Springs, KS 1999-Present
Through part-time evening and weekend contributions, effectively manage/support broad areas of small car dealership operations, from human resources, payroll, taxes, and bookkeeping to advertising and customer financing
Branch Manager, The Mortgage Banc-Kansas City, MO 1998-2002
Successfully originated $5M in loans concurrent with managing $20M branch pipeline; set and consistently achieved/surpassed monthly pipeline expectations
Effectively interviewed, trained, evaluated, and directed approximately 22 staff members, including supervising entire telemarketing team in contacting potential customers
Designed and delivered weekly sales training programs and created and implemented innovative sales techniques instrumental to boosting revenue performance and attaining goals
Loan Processor, First Horizon Home Loans-Kansas City, MO 1996-1998
Efficiently organized and set up new loan files, processed loan applications and submitted mortgage loans to investors in compliance with regulatory standards and internal policies/requirements; proficiently produced daily status reports for presentation to loan officers throughout the loan process
Proactively cultivated and maintained quality relationships with clients, providing world-class customer service from application through closing deadline
Education
General Undergrad Studies, 2 years, Johnson County Community College-Overland Park, KS
Community Activities
Campaign Manager, Local Political Candidate; extensive marketing, promotion and fundraising
Fundraising Coordinator/Participant for varied nonprofit organizations
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