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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
dynamic professional eager to contribute management expertise as well as strong operational skills and personnel training talents toward actively supporting an organization in maximizing performance.
profile
- respected professional offering over 22 years retail management experience, including expertise within business operations, personnel training, sales/marketing, and customer service capacities.
- consistently earned top ranks in sales performance in every position held by bringing revenues, profits and market share to new heights.
- extensive expertise in client needs analysis with a consultative approach to customer service operations.
- repeated success guiding sizeable, cross-functional teams in driving record-setting sales operations.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- dynamic communication, public relations, problem-solving, and relationship management skills.
- technically proficient in microsoft office suite, including word, excel and powerpoint.
selected accomplishments
recognized for developing and implementing comprehensive sops for food lion
successfully achieved budgeted profit in 2 different stores in the time frame at food lion
professional experience
receiving supervisor natural balance pet foods 2009-present
- sharp business acumen and experienced in managing broad scope of operations for $20m in pet food products, from inventory control and shipping/receiving to warehouse logistics and purchasing.
- effectively directed 22-member staff and actively collaborated in human resource operation functions such as training employees on fifo and lifo inventory processes, evaluating performance and providing guidance/mentoring.
- consistently generated groundbreaking efficiencies and continuous process improvement to boost bottom-line profitability in inventory control, receiving and staging product, and safety guidelines.
store manager food lion 2008-2009
- strategically managed all store functions, including staff development, weekly/monthly reports, merchandising, and cash management/bookkeeping.
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
- actively collaborated with management team in developing innovative merchandising techniques to increase profitability of the grocery and perishable departments.
market mastery trainer food lion 2007
- drove the development of all marketing promotions and sales operations, successfully increasing profits and customer retention.
- proficiently provided support and training to the columbia south area, consulting on inventory variances and marketing problems.
- successfully trained marketing associates, while also developing innovative evaluation procedures to track market associate performance.
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
professional experience
store manager food lion 2007
- strategically trained all front end staff to meet customer needs, while supervising office staff in cash management and bookkeeping responsibilities.
- consistently maintained positive results in overall inventory in the fresh food departments, training staff in proper ordering and sales merchandising operations.
- successfully steered sales operations to generate high volume growth and revenue on behalf of company.
store manager trainee food lion 2007
- responsible for assessing and addressing the daily needs of store departments and associates, ensuring timely results and increasing overall sales.
- trained in front-end office processing, loss prevention measures, merchandise ordering, and management of grocery/perishable departments.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
market team leader food lion 2006-2007
- actively managed, trained and supported a team of market specialists, providing support to the opening of new stores.
- collaborated with senior manager, director of operations and district managers in identifying and developing market opportunities.
market training specialist food lion 2004-2006
- skillfully provide training and support to all market sales managers on company guidelines and financial expectations, ensuring regulatory compliance at all times.
- partnered with district managers to achieve business and sales goals for the market sales departments.
- collaborated with loss prevention team in the development of market operations and inventory analysis procedures.
market sales manager food lion 2000-2004
- tasked with handling all market operations, from sales, profits and customer loyalty to developing and evaluating performance of market associates.
- effectively controlled operations, figures, gross profits, wage percent, and supply costs.
marketing specialists market broker 1998-2000
- consistently maintained proper inventory controls, contributed to product development, and led in customer education for stores across northwest georgia and all of south carolina.
meat cutter food lion 1988-1990
- proficiently processing all cuts of meat, ensuring compliance with all company production standards.
- consistently provided prompt and courteous customer service to all clients.
professional education
midlands technical college 1998
associates degree in science
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