results-driven professional eager to apply strong customer service, retail management, and

administrative support background toward optimizing an employer s productivity and profitability.

 

profile

 

         offer over 20 years of experience in progressive customer service, retail / office management, and administrative support roles to include success within multiple inventory control, staff recruitment, training / development, and client relations capacities.

         expert at multitasking within fast-paced, high-pressure business environments and strategically planning, prioritizing, and coordinating individual- and team-based workflow to maximize productivity, efficiency, and quality.

         empower associates to make decisions to reflect positively on corporate well-being and customer satisfaction.

         solid supportive analytical, problem-solving, and decision-making abilities.

         skillful in the acquisition of clerical, mailing, and office equipment / supplies.

 

~ key technical proficiencies ~

 

microsoft word / excel • internet applications • pc / crt terminals • cash registers • fax machines • multi-line telephones

labels • office correspondence writing / editing • types 65 wpm • 7,500-8,000 data entry keystrokes

 

~ willing to learn / master additional programs and equipment as necessary ~

 

professional synopsis

 

 

         applied broad scope of industry knowledge and professional services toward proactively handling client requests and resolving business challenges, along with directing high-volume data management and invoice filing system efforts.

         contributed sharp analytical abilities toward cost-effectively ordering company stock, as well as pulling correct plans for new orders.

         supported field installers with diverse troubleshooting needs to ensure seamless operational processes at all times.

 

 

         demonstrated strong multitasking skills toward organizing and distributing all-inclusive office correspondence to include metering outgoing mail and performing acquisitions of clerical, mailing, and office equipment / supplies.

 

 

         strategically steered organizational efficiency by courteously answering a multi-line telephone, as well as supporting overall business operations by performing relief receptionist duties for five large-scale company buildings.

         expertly arranged for couriers, along with promptly delivering telephone messages to all company personnel.

 

 

         utilized dynamic leadership talents toward directing retail operations to include actively recruiting, training, and managing a top-performing staff, as well as delegating tasks to maximize use of personnel resources and attain key objectives.

         oversaw comprehensive inventory management practices to optimize loss prevention efforts, along with investigating any discrepancies as necessary.

         provided supportive mid-year and annual employee assessments designed to facilitate productive team building, improve communication measures, and encourage useful feedback.

         accurately performed all cash handling and bank deposit duties, along with guaranteeing the proper documentation of values through consistent record-keeping practices.

 

~ additional professional roles held with government printing office prior to 1989 ~

 

 

 

 

 

date

 

hiring agent name

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company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to offer over 20 years of experience in progressive customer service, retail / office management, and administrative support roles, as well as proven inventory control, staff recruitment, training / development, and client relations skills, toward maximizing your company s success.  i am an expert at multitasking within fast-paced, high-pressure business environments and can strategically plan, prioritize, and coordinate individual- and team-based workflow to optimize productivity, efficiency, and quality.

 

most recently, as a customer service representative for suburban floorcoverings, inc., i applied my broad scope of industry knowledge and professional services toward promptly handling client requests and resolving business challenges, along with directing high-volume data management and invoice filing system efforts.  i also supported field installers with diverse troubleshooting needs, and contributed my sharp analytical abilities toward cost-effectively ordering company stock.  as this is just a sampling of my experience, please kindly refer to my enclosed resume for a comprehensive account of my employment background.

 

you will find me to be a results-driven professional who empowers associates to make decisions to reflect positively on corporate well-being and customer satisfaction.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy