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Yyyyyy x. yyyyyy
4449 Central Ave #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com
Objective
Client-focused, results-oriented professional eager to contribute dynamic communication, case management, and interpersonal relation skills toward supporting a progressive organization.
Areas of Expertise
Case Management Counseling Teaching Presentations Database Applications Client Intake
Client Needs Assessment Community Outreach Multitasking Regulatory Compliance
Severely Emotionally Disturbed Children (SED) Oral & Written Communications Word Processing
Key Achievements
Kearny Mesa Juvenile Detention Facility Employee of the Year (Unit 700) 2008
Micron Employee of the Quarter 2004
Education & Certifications
Masters in School Psychology (In Progress) - National University, 2009-Present
Bachelor of Arts in Psychology (Magna cum Laude) - San Diego State University, 2006
S.T.C. Certification & P.O.ST. Certification
Career Background
Correctional Deputy Probation Officer - San Diego County (Probation Department) 2007-Present
Contribute advanced communication and interpersonal relation skills toward counseling, mentoring and motivating inmates and wards.
Manage cases and teach anger management, literacy, and sex education classes, demonstrating exceptional multitasking and prioritizing abilities in achieving goals.
Maintain security and control, with accountability for supervising meals, recreation, sick call, work assignments and work project activities.
Perform comprehensive record and file maintenance and write incident reports, with strong focus on accuracy and clarity.
Job Title - Pacific Beach Online Inc. 2004-2007
Trained new hires, playing an instrumental role in the development of top performing team members.
Promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
Counselor - Volunteers of America Detox 2004
Exhibited dynamic leadership qualities in directing and supporting recovering alcoholics, drug addicts and a dual-diagnosed population.
Steered placement, taught broad range of classes, and handled conflict resolution, further illustrating strong ability to manage multiple functions.
Prior Experience
Operator - Micron Technology 2004
Job Title - Scarab 2002-2004
Host, Server, Bartender - Jokers Bar and Grill 1998-2000
Professional Affiliation
SANCASP Member
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