yyyyyy x. yyyyyy

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xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive management background toward actively supporting the employer in optimizing performance.

 

profile

 

• respected manager offering over 20 years progressive retail sales experience, with specific expertise in retail store operations, personnel development and customer service capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• effectively identify and capitalize on opportunities to penetrate and develop clientele for banking products and services.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations to ensure superior client service.
• apply sharp business acumen, strong problem-solving skills and cost-effective strategies, along with exceptional written and verbal communication skills, to promote company values and increase revenue.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• dynamic communication, organization, multi-tasking, and relationship management skills.

 

professional experience

 

store manager hollywood video                                                                                             1996-2010

• sharp business acumen and experienced in managing broad scope of operations, from inventory control and loss prevention to daily store operations and cash management/accounting.
• serving as regional merchandising project manager, successfully coordinated a 68-store, 6-state, 12-month dvd conversion project.
• hand-selected to open 15 new stores, provide training for struggling stores and manage one of the top three stores in the company.
• effectively trained and directed retail staff and actively collaborated in human resource operation functions such as completing annual evaluations, coaching staff in corporate goals, developing work schedules, and providing guidance/mentoring.
• successfully steered sales operations to generate high volume growth and revenue on behalf of company.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

district manager movie buffs                                                                                                   1995-1996

• actively collaborated with upper-level management team in opening 8 new stores, while also overseeing 8-store district.
• proficiently established company policies and procedures to facilitate continued growth and profitability.

 

store manager screenplay video/goodtime video/blockbuster video                                    1988-1995

• facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• skillfully managed all staffing operations, including hiring, training, coaching, and directing personnel.

 

professional education

 

seattle pacific university

washington state university

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

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hiring agent name

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company name

address

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dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in retail store operations, personnel development and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, problem solving, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

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