Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

Email: Abc@xyz.com

Country of Citizenship: United States

 

Vacancy Announcement:         Executive Officer, FS-3; US Agency for International Development (USAID)

                                                   Reference No: BS3 FS-3 01/2008

 

October 14, 2009

 

Hiring Manager

USAID

Washington, DC

 

 

Dear Hiring Manager:

 

As a highly motivated Professional with 15+ years of successful IT, business development, and operations management experience throughout the United States, S. Asia, and Latin America excelling in addressing the uniqueness and the associated complexities of delivering high results in each region, across a multitude of industries. In particular, my living and work experience within developing countries and fluency in a second language gives me a unique advantage. Additionally, I am well able to demonstrate the innovative problem-solving skills necessary to assess local situations, identify solutions, and create action plans while working well with individuals with different cultures.

 

My core values include a strong work ethic, commitment to excellence, and a focus on producing bottom line results regardless of the obstacles and business climate. My background with corporate America has made me a focused leader with expertise in generating bottom-line results based on a strong work ethic, accountability, adaptability, quick learning, motivating others, and seeking excellent performance from all stakeholders

 

With my experience in international markets coupled with my training and experience gained within the private sector, I offer the ability to effectively communicate with different cultures in different countries while providing a perspective unique to those who have operated in those locales. As a member of your organization, I will work tirelessly to assist your team in meeting its goals. I welcome more discussion about how my skills can help in meeting the goals and objective of your organization. Until then, should you have any additional questions feel free to contact me at your convenience.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

Email: Abc@xyz.com

Country of Citizenship: United States

 

Vacancy Announcement:         Executive Officer, FS-3

                                                US Agency for International Development (USAID)

                                                   Reference No: BS3 FS-3 01/2008

 

Core Competencies

 

Cross Border Project Management; International Teams; Personnel Management; Problem Solving; Government Interactions; Relationship Management; Contract Negotiation; Technology Transfers & Sourcing; Consulting; Management Executive; Contract Administration; Budget Management; Human Resources; Team Building; Training and Development; Scheduling; Strategic Planning; Creative Problem Solving; Collaborative Teamwork; Leadership; Client Relations; Customer Service; Business Development; Marketing; Performance Evaluation; Management Reporting; Decision Making; Communications; Organizational; Program Development; Monitoring and Evaluation; Capacity Building; Community Development. Project Development; Consultative Selling; Identifying Solutions; Action Plans; Cross-Culturalism; Contract/Procurement Management; Budget Planning; Financial Management; Interagency Liaison; Outsourcing; Offshore Development; Information Technology; Staffing

 

Work Experience

 

Director (Offshore Development & Outsourcing), 03/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Employer Number: 004; Permission to Contact: Yes

Contact: A Singh, CEO; Direct Line:  (914) 433-3999

Salary (per year): Volunteer

Hours Per Week: 40

 

Deliver customized solutions for Plasma arc International, a US-based plasma company, to initiate Municipal Solid Waste destruction solutions with various States and Municipal Corporations in India. Recruit and manage a team of Consultants in India and create defined processes and business model for the group. Facilitate introductions, interactions and relationship management with Central, State and Municipal Governments in India. Manage multiple projects including; interactions with publicly traded coal companies with various Central and State Government, additionally with management at state run Public Sector Undertakings (PSU). Explore /develop foreign Nurse Program for a US Hospital. Setup backend Nurse recruiting and training program for the US and European markets in South India (Chennai).

 

Liaise with politicians, government institutions, and NGO s. Work with regional banks, World Bank and IFC for funding opportunities for program implementation. Address all operations management with a focus on strategic, tactical, and short-term consulting objectives including strategic consulting for clients exploring cross border mergers & acquisitions, market entry, joint ventures, technology transfers & sourcing, contract manufacturing, government interactions and general investment opportunities. Develop a good sense of understanding and learn how to navigate through layers of bureaucracy and the political systems of developing countries 

 

Director, Near shore C Global IT Services Firm, 02/2007 C 02/2009

Neoris USA, (CEMEX)  

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Permission to Contact: Yes

Contact: Ed Thompson,   VP US Operations; Direct Line: (678) 642-3070

Salary (per year): $110,000 base plus commissions and bonus

Hours Per Week: 40

 

Managed and focused on providing IT and business consulting using Near shore outsourcing out of Latin America as a lead strategy for US Clients. Spearheaded Near shore initiative that employed 3,000 globally and optimized annual revenues to $300MM. Implemented proven, solid, and successful methods to significantly impact revenue increase and profit margin. Generated proposals, informed clients through persuasive and influential presentations, discussed, and negotiated contractual obligations.

 

Collaborated with project partners and directed the success of project teams through effective counseling, assessed grantee performance, and determined the progress of projects and timeline for completion. Maximized strategic business development tactics with the efficient mastery necessary to develop a strong business plan. Collaborated with project partners and directed the success of project teams through effective counseling, assessed grantee performance, and determined the progress of projects and timeline for completion.

 

Drove contract revenue by $500K during first 30 days at Neoris USA and headed a team of 35 onshore and offshore developers in Argentina as Director, for Near shore services. Defined strategies with several key partners such as SAP and Oracle and sub contractors. Identified, managed, and mentored teams and managed the development process. Introduced a high degree of originality and ingenuity finding solutions for problems in circumstance were ambiguity exists.

 

Director - Midwest Operations, 07/2002 C 01/2007

Omni Pros/Softech                                                                   

West Tasman Drive, San Jose, CA 95134

Permission to Contact: Yes

Contact: Pawan Kumar, CEO; Direct Line: (925) 218-0634

Salary (per year): $80,000 plus commissions

Hours Per Week: 40

 

Launched a successful IT staffing and offshore application development company in Sacramento, CA. Headed up a group of cross-cultural Consultants throughout US and India during the prompt and efficient progression of a $3.5MM project. Impacted firm by inducing growth from $10MM to $16MM in 2 years by forming business alliances globally, adding global services, and closing offshore business and managing the development process.

 

Stood as Director of a 450-member IT staffing and offshore application development services company servicing US and India clients while producing $16MM in annual revenue. Directed the professional success of 30 offshore and onshore team members; consistently recruited eligible and capable international candidates and enhanced professional development of staff. Remained a Top Producer and successfully closed a Midwest project generating $3.5MM in revenue.

 

Key Account Manager, 07/1996 C 06/0000 xxxxxx xxxx , xxxx , xxxxx 00000 Ash view Place, Cincinnati, OH45242

Employer Number: 973566; Permission to Contact: yes

Contact: M. Mital, Principal XGS; Direct Line: (414) 467-5353

Salary (per year): $85,000 plus commissions

Hours Per Week: 40

 

Recognized as a Top Producer and ranked #2 in U.S. and Canada in 1998 producing $4.48 million in revenue (240.9% of annual plan) as a Key Account Manager for Xerox Corporation. Served as key liaison to customers, utilizing proven relationship management skills to enhance the company reputation externally and optimize business positioning for the world s leading document management technology and services enterprise generating $18B in revenue in 2008 and employing 57,400 worldwide. Offered the document industry s broadest portfolio of options including digital systems, color, and black and white publishing and printing systems, and a multitude of other products and services.

 

Monitored competitor performance and created and implemented successful sales initiatives and promotional campaigns that generated increased levels of sales and revenue growth; exceeded sales plan in 1998 and 2000 by producing $2.3MM in revenue (116% of plan); achieved President s Club qualification 8 times. Salvaged $30,000 annually on behalf of client in operating costs (printing costs) while improving information security, productivity, and regulatory compliance by fully examining all aspects of the document management process and proposing a comprehensive development.

 

Demonstrated exemplary leadership attributes in directing business development efforts, developing, and implementing quarterly and annual strategic plans. Leveraged proven sales management abilities to drive business generation programs, achieving superior sales results and establishing consistent growth in annual profit margins. Merged proven motivational and organizational talents to establish key metrics, goals, and objectives that improved profitability. Applied an in-depth understanding of solution selling techniques in communicating the Xerox strategy to C-level decision makers in various industries including Healthcare, Graphic Arts, and Financial vertical markets to consistently acquire and retain new clients in the highly competitive industry.

 

Secured consistent levels of referred and repeat business from a vast client base through successful relationship and account management, networking, consultative sales and communication providing high-end Xerox solutions based on client needs including printing systems hardware (Docu Tech), software, consulting, and outsourcing services. Devised and implemented business development strategies that identified target markets and business opportunities and established tactical goals that complied with overall corporate objectives and resolved clients productivity, capability, and quality issues.

 

Account Manager, 02/93- 06/96

XEROX Corporation

Brookfield, Milwaukee, WI

Permission to Contact: yes

Contact: F. Caruso, Manager; Direct Line: (262) 914-1026

Salary (per year): $56,000 plus commissions

Hours Per Week: 40

 

Played a pivotal role in the development of key client retention initiatives and forged strong professional client relationships that increased the levels and value of repeat business and referrals. Enhanced business development opportunities through the development, implementation, and direction of successful lead generation strategies that maximize sales and profitability throughout the region.

 

Regional Sales Manager-Channel Operations,

RANK XEROX

Friends Colony, New Delhi

New Delhi, India

Permission to Contact: yes

Contact Raman Multani, Sales Manager; Direct Line: (000) 000-0000

Salary (per year): Rs 60,000 plus commissions

Hours Per Week: 40

 

Delivered comprehensive training to sales representatives and VARS (Value Added Resellers) on all aspects of business planning, strategic planning, lead generation, client relations, increasing bottom line as a result. Conducted training with sales representatives on consultative selling. Facilitated Plans of Action for each representative, providing leadership and direction to sales representatives in the execution of daily roles and responsibilities. Demonstrated necessary leadership ability to acquire a promotion to Sales Manager in less than 15 months.

 

Monitored competitor performance and created and implemented successful sales initiatives and promotional campaigns that generated increased levels of sales and revenue growth. Gained significant knowledge of all hardware and software applications. Launched a dealer distribution network in Hong Kong, Singapore, Thailand, and Malaysia while and utilized strong communication skills to confer with individuals with varying cultures and languages.

 

Awards/Recognition

Xerox President s Club - 3 years in a row

 

Education

High School:    

Wynberg Allen School, Mussoorie, India

High School Diploma (ISC)

 

College/University:

MBA; Multinational Business and Marketing

Xavier University, Cincinnati, OH

(Managerial Finance 3 credits remaining to meet degree requirements)

3.6 GPA / 46 Credit Hours

 

Undergraduate Degree:

Bachelor of Arts (Honors); History and Economics

University of Delhi, India

GPA / Credit Hours

 

Professional DEVELOPMENT:

University of Cincinnati, Cincinnati, Ohio

Back to Business Management Skills Course 2009:

MODULE 1. The Analytical Manager: Business Analytics in Excel

MODULE 2. Data Modeling & Database Design

MODULE 3. Financial Statements & Decision Making

MODULE 4. Project Management & Communication Skills

MODULE 5. Human Interpretations

MODULE 6. Marketing Matters

MODULE 7. Global Competitiveness: Building a Culture of Productivity

 

Xerox Document University, Leesburg, VA

Salesforce.com (2007)

Siebel Target Account Selling (2000)

Client Server Environment (1999)

Networking (1998)

Solution Selling (1996)

Account Management (1995)

Professional Selling Skills (1993)

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

Email: Abc@xyz.com

Country of Citizenship: United States

 

Vacancy Announcement:         Executive Officer, FS-3

                                                US Agency for International Development (USAID)

                                                   Reference No: BS3 FS-3 01/2008

 

Knowledge, Skills & Abilities

 

1).        Ability to build coalitions and communication networks.

 

As a business professional and in an educational capacity I have consistently exercised the ability to build coalitions and communication networks. I presented, negotiated, defended, explained, advocated, and expressed facts and ideas in a convincing manner to negotiate with individuals and groups from a diverse community in a manner that influenced them to support a position(s).

 

As an MBA candidate, I consistently collaborated in a team environment, functioning as either a team member or a team leader. As we worked through several projects, I applied and maintained core values of teamwork, accountability, and diversity. Most of the MBA program and professional courses Ii attended consisted of a project component requiring team building and cooperation. Many projects required formally written with oral presentations where it was pertinent where thoughts and opinions were presented in a logical sequence, conveying project information to colleagues or groups with similar knowledge or interests.

 

My years of experience with transnational projects has shown that complex projects with many players from diverse cultural backgrounds often encounter major obstacles. Plans turn out to be unrealistic, schedules are hard to meet, cost overruns are common, and results end up different from the expected. Perhaps part of the difficulty arises from the fact that traditional project management techniques have been uncritically applied to the international environment. Managing complexity and cultural diversity in a project format is a major project management challenge requiring new thinking. As the Director, Near shore for Neoris USA, I stood as a leader providing IT, business consulting, and Near shore outsourcing services from Latin America for US Clients. As a result, I made formal presentation at many major IT events such as Gartner, IDC (which were attended by Corporate IT leaders) and advocated a new trend in outsourcing called Near shore . This close proximity (near shore) was a combination of geographic and time zone closeness with improved cultural affinity at an overall cost effective proposition as opposed to the traditional India based outsourcing.

 

As a Regional Sales Manager for Channel Operations for Modi Xerox, I delivered comprehensive training programs for teams of sales representatives and VARS (Value Added Resellers) on all aspects of business planning, strategic planning, lead generation, client relations, and I increased the bottom line as a result. I developed and maintained networks with national or international organizations and integrated internal and external politics into decision-making and strategies. It was important to obtain and exchange information, answer questions, and explain well-established policies, procedures, or regulatory requirements.

      

2)             Ability to communicate in writing to a variety of multi-cultural organizations.

Throughout my career, I have consistently been able to write persuasively and effectively while writing to a variety of multi-cultural organizations. As a student, I have written several papers and reports. I write in a persuasive manner to enable understanding and influence. Even during my career, I continue to choose the most appropriate mode for communicating my messages and effective usage of language to express information clearly in well-constructed letters, proposals, reports, memos, and emails individuals within multi-cultural organizations such as the ones I have managed such as a global services company focused on providing IT and business consulting and emerging technologies/Near shore outsourcing out of Latin America for US Clients. (Refer to sample letter attached)

Over the years, I have been required to maintain impeccably written documents and produce detailed reports and edit documents. I proof read all reports to ensure the accuracy and completeness of records, and deliver important data to the intended recipient. Additionally, I have prepared written correspondence to senior government and private sector officials and developed other complex written documents, such as strategic plans, position/decision papers, advocacy documents, developmental reports, analytical reports, contracts, or other technical documents.

 

Of course, I ensure that all my documentation are grammatically correct, spelling error free, and reviewed for both content and format to avoid any unnecessary miscommunication. I make sure that my written words say exactly what I mean and have the ability to quickly analyze, organize, write, and revise any document. I use expressive words, keep sentences and paragraphs short, and keep thoughts simple. I format documents so that they are inviting to look at and easy to read. I use various techniques that involve the reader and create the feeling of personal communication. These factors alone contribute significantly to the influence of my written communications.

 

As the Director, Near shore C Global IT Services Firm for Neoris USA, I headed a team of 35 onshore and offshore developers in Argentina. I prepared written documents to convey complex and/or controversial information in forms, such as reports, letters, proposals, studies, or other documents, to diverse cultural groups or individuals whose first language is other than English.

 

As an MBA candidate, I generated documents and reports requiring research and compilation of data; or researched and wrote materials equivalent to graduate level studies.     

 

3).            Ability to manage projects in a multi-cultural team environment.

 

As the Director (Consultant Offshore Development & Outsourcing), for JAI Consulting I consistently manage various projects of differing complexities including; facilitating with publicly traded companies, various Indian Central and State Governments, and manage state run Public Sector Undertakings (PSU), including Geological Survey of India, Hindustan Copper, and Mineral Exploration Corporation Limited. The projects required extensive coordination and management, such as interaction with multi-cultural task-force groups to accomplish program/project goals, and articulation of the agency position on new initiatives in specific program/project areas.

 

I have experience leading, managing and advising multi-cultural teams on programs/projects of considerable breadth, particularly those having a wide or significant effect upon internal policy, processes, and operations. I address all operations management with a focus on strategic, tactical, and short-term consulting objectives including strategic consulting for clients exploring cross border mergers & acquisitions, market entry, joint ventures, technology transfers & sourcing, contract manufacturing, government interactions and general investment opportunities.

 

As Director, Near shore C Global IT Services Firm, for Neoris USA, (CEMEX), I regularly managed projects in a multi-cultural team environment. I interacted with project partners and directed the success of project teams through effective counseling, assessed grantee performance, and determined the progress of projects and timeline for completion. I liaised with project partners and directed the success of project teams through effective counseling, assessed grantee performance, and determined the progress of projects and timeline for completion.

 

As Director - Midwest Operations, for Omni Pros/Softech, I headed up a group of cross-cultural Consultants throughout US and India during the prompt and efficient progression of a $3.5MM project. Impacted firm by inducing growth from $10MM to $16MM in 2 years by forming business alliances globally, adding global services, and closing offshore business and managing the development process.

 

4).            Knowledge and experience as a provider of administrative support services.

 

Much of my professional success is based on my knowledge of administrative support services. I possess knowledge of and experience in rules, regulations and guidelines concerning management issues; workforce planning and personnel management; information management technology including hardware and software applications for business and security; administrative budget strategies and development; resource management support; administrative support services; and/or contract management.

 

I consistently review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. I also engage in setting up and overseeing administrative policies and procedures for offices or organizations and then supervising and training other staff. Previously, in my career I oversaw travel, hotel, and visa logistics for long and short term staff. While employed by Neoris, I managed the Information Technology required for projects, including supporting hardware and software applications, knowledge management and telecommunications processes.

 

I have mastered the processes of delivering administrative support. Drafting correspondence, reports, and spreadsheets is a major part of my duties in addition to managing files and a variety of office records and contracts. In previous positions, data entry remained an important part of my daily functions including inputting sales, and generating basic accounting data.

 

Additionally, I am pursuing an MBA in Multinational Business and Marketing from Xavier University and to enhance my management skills further I am currently taking a course at University of Cincinnati called Back to Business Management Skills which focuses on  seven distinct state-of-the art business education  skills that today s managers need to face challenges and deliver solutions 1) The Analytical Manager: Business Analytics in Excel; 2) Data Modeling & Database Design; 3) Financial Statements & Decision Making; 4) Project Management & Communication Skills; 5) Human Interpretations; 6) Marketing Matters; and 7) Global Competitiveness: Building a Culture of Productivity. Also throughout my career, I have had a special interest in developing micro businesses followed by micro financing that I consider being an effective way to empower entrepreneurs in displaced countries

 

5).            Ability to manage and build teams.

 

My entire career has required a proven ability to demonstrate leadership that incorporated a broad-based vision, and strategic, creative, and innovative thinking. As a leader I continually inspire, motivate, and guide others towards achieving results by maximizing team potential, fostering realistic expectations, overcoming obstacles and adversity, and setting standards that are in line with the organization's vision, mission, and goals. In addition, my positions require that I lead day-to-day program activities or project teams utilizing multiple organizational resources where goals and objectives are clearly defined

    

As the Director (Offshore Development & Outsourcing), for JAI Consulting, I demonstrate my ability to manage and build teams as a proven leader and executive-level Consultant well able to create and maintain a positive flow of work by utilizing what resources and facilities are available. I lead project-oriented teams with multiple goals and objectives and promoted an environment in which team members receive fair and equitable treatment. When necessary I resolve team concerns; provide training opportunities for all team members; and/or recognize the contributions of individual team members and the teams' overall achievements to motivate and achieve results. Additionally, as Director - Midwest Operations, for Omni Pros/Softech, I led a group of cross-cultural Consultants throughout US and India during the prompt and efficient progression of a $3.5MM project. I often participate as a team member in a professional setting and cooperate with others to establish priorities and develop work plans or coordinate tasks and assignments with the work of others to accomplish the work of the unit.