Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Details-focused, results-driven Administrative Assistant eager to contribute proven Executive-Level Support,

 Human Resources, Accounts Payable / Receivable, and Customer Service talents toward maximizing a company s productivity.

Profile

 

Ø  Demonstrate sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of diverse business initiatives.

Ø  Adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

Ø  Skillful at performing independently or within a team to exceed operational goals, and effectively interface with all corporate representatives through to executive level.

Ø  Expert at complying with all business confidentiality matters; knowledgeable with Accounts Receivable / Payable processes.

 

~ Education and Technical Proficiencies ~

 

Coursework Toward Associate s Degree in Applied Sciences                                                       Oakton Community College

Certified Emergency Medical Technician                                                                                         Oakton Community College

Paramedic Training Program                                                                                                                               Malcolm X College

 

Microsoft Word / Excel • Lotus 1-2-3 • Lawson Accounting System • UCS Computer System

Professional Synopsis

 

ELM Ford, Newark, IL

General Office / Assistant to the Parts Director and Service Manager                                                                           2006 C 2008

Ø  Applied strong multitasking talents toward handling the seamless facilitation of administration functions within a high-volume service department to include answering telephones, petty cash control, general cashier duties, and receiving payments for vehicle sales / service repairs.

Ø  Supported service management with appointment scheduling, daily parts order submissions, and repair order ticket writing, along with maintaining exceptional levels of customer service at all times.

Ø  Contributed superior organizational abilities instrumental in processing / reconciling site-specific data (i.e. warranty repair orders / claims), posting AP / AR journals, and handling daily deposits / cash receipts.

Ø  Proficiently liaised between facility and home office personnel to ensure optimal business communications, as well as directing customer / vendor correspondence regarding service and / or order issues.

 

The Center for Human Reproduction, Glenview, IL

Biller / Receptionist                                                                                                                                                                                    1995

Ø  Maximized healthcare facility success by efficiently scheduling patients within a fast-paced andrology laboratory, including performing accurate data entry of comprehensive analysis reports within a complex network system.

Ø  Courteously answered a multi-line telephone system and greeted patients upon entering the office.

 

Sunshine Biscuits / Salerno Bakery, Niles, IL

Human Resources Coordinator                                                                                                                                                 1994 C 1995

Ø  Strategically steered employee benefits administration for over 600 union and non-union employees to include insurance, COBRA, short- and long-term disability, 401k, and tuition reimbursement support, along with providing resourceful counseling for personnel regarding diverse HR topics.

Ø  Ensured employee records confidentiality and maintained up-to-date data and EEO logs, as well as proactively handing employment vacancy recruitment correspondence.

 

Receptionist / Switchboard Operator                                                                                                                                       1992 C 1994

Ø  Provided excellent customer service to support business efforts, as well as overseeing all multi-line telephone, accounts payable, special project assistance, mail distribution, and inventory control duties.

 

HTE Public Safety, Arlington Heights, IL

Administrative Assistant                                                                                                                                                                           1994

Ø  Performed broad scope of administrative functions (i.e. filing, cash / inventory control), along with demonstrating solid communication talents toward networking with corporate representatives regarding various employee issues.

Ø  Coordinated all executive-level calendars, meeting schedules, and corporate functions, while concurrently maintaining accountability for all travel and accommodations arrangements.

 

~ Additional Roles Held as EMT / Paramedic (1995 C 2002) ~

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging and rewarding [ Insert Job Title ] role within your progressive organization, and am submitting my resume for your review.

 

I am eager to apply my broad background in Executive-Level Support, Human Resources, Accounts Payable / Receivable, and Customer Service toward maximizing your company s productivity.  I can demonstrate sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of diverse business initiatives.

 

You will find me to be a details-focused professional who is adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to optimize productivity, efficiency, and quality.  In addition, I am skillful at performing independently or within a team to exceed operational goals, and can effectively interface with all corporate representatives through to executive level.  For these aforementioned reasons, I believe I will prove to be an incredible asset to your company.

 

I look forward to hearing from you in order to discuss an available opportunity for which I am qualified.  I may be reached as indicated, and thank you in advance for your time and consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy