0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

Information Technology ▪ Computer Support

Performance-driven IT/Computer Support Professional and IT Degree Candidate eager to contribute technical proficiencies as well as dynamic user/customer service and project management skills toward supporting operations of a progressive organization.

♦ Key areas of Expertise ♦

   IT/Network Troubleshooting

   Hardware/Software Support

   Project Management

   Customer Service

   Business Operations

   Inventory Control/Audits

   Event Coordination/Scheduling

   Program Development

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Professional Profile                                                         

  Escalate business development through innovative initiatives that increase productivity and revenue growth; exceed goals and expectations

  Organized and detail-oriented; expertise in troubleshooting and providing IT, network, hardware, and software support

  Self-motivated and dedicated Leader; experience in project management, program development, daily business operations including scheduling and travel arrangements, and event coordination

  Communicate technical and complex information easily and concisely; strong analytical mind

  Exhibit diagnostic and collaborative problem-solving skills; translate individual needs into responsive, cost-effective solutions and applications

  Expand clientele by securing large-profit accounts while maintaining existing customer base through strategic marketing, account management, and excellent customer service

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Employment History                                                          

Branch Manager                                                                                                            2007 C Present

Interline Brands ▪ Malden, MA                                                                                                             

   Serve as technology support expert; provide PC hardware and software assistance and actively collaborate with offsite corporate IT team to troubleshoot and promptly resolve complex network-related issues

   Key player who travels nationwide to participate in new branch development; maximize productivity through exceptional employee training ensuring business model standards

   Boost business development through exceptional management of daily business operations; focus on wholesale construction supply

   Essential team member who oversees site maintenance and ensures OSHA compliance; conduct building inspections and enforce preventative maintenance

   Vital contact who provides inventory control and sustains stock levels; verify cycle counts and implementation of adjustments as required; locate stock at other locations and coordinate transfers to fulfill customer orders

   Skillfully launch inventory audits; optimize business operations by maintaining showroom Cash Log reports, Credits, and Proof of Delivery (POD) signatures for audit purposes

   Build and maintain existing customer base through superior customer service; determine pricing and run sales advertisements

   Demonstrate strong leadership qualities; member of the Safety Committee board

   Consistently increase sales growth and achieve sales quotas

 

Manager                                                                                                                             1998 C 2007

Cyr Entertainment ▪ New England                                                                                                       

   Successfully promoted, managed, and participated in acts performed in small venues throughout New England; maintained schedules, coordinated travel arrangements, and oversaw technical aspects of live performances

   Spearheaded training program for students; developed core musical skills

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Computer/Technical Skills                                              

   Proficient in Microsoft Office, PC Hardware/Software

   Knowledgeable in the principles of Internet and Information Securities

   Demonstrate expertise in new business development; provide coordination and connections for all computer systems

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Education                                                                             

Associate of Science in Information Technology                                                        Anticipated 2012

Bunker Hill Community College ▪ Charlestown, MA

 

Bachelor of Music in Professional Music                                                                                      2006

Berklee College of Music ▪ Boston, MA

 

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

 

 

 

[Date]

 

 

 

[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]

 

Dear [Insert Name]:

 

This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [IT Specialist] within your organization. I bring valuable experience and training which makes me an excellent match for your advertised position.

 

You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create customized solutions to complex problems. Expertise in IT and network problem resolution, hardware and software support, project management, and superior customer service are some of my strengths.

 

I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.

 

Sincerely,

 

 

 

Carl Cyr

 

Enclosure