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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile executive-level manager eager to contribute broad-scope hospitality experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
quality-driven, strategic leader with distinguished 22-year career leading food and beverage and hospitality operations.
valuable executive contributions include cost reduction, employee retention and revenue optimization.
core executive team member and driver for operations restructuring to increase overall profitability.
repeated success guiding sizeable, cross-functional teams in driving record-setting hospitality operations.
capitalized on opportunities to develop customer loyalty through the consistent delivery of quality services.
drove strategic improvements to bring company revenues, profits and market share to new heights.
consistently generated groundbreaking operational improvements, including financial management, procedure upgrades, food/beverage services, and quality control.
selected accomplishments
~ served as key member of team tasked with the design of an $18m, 42,000 sq. ft. country club ~
~ skillfully implemented an attendance awareness course, effectively reducing staff turnover by 48% ~
~ generated significant cost savings through the reduction of new-hire expenses ~
~ design an italian menu and entertainment, effectively increasing tuesday night business by 30% ~
~ strategically reduced waste and spoilage by 80%, from $5k to $1k each month ~
~ successfully reduced food costs from 41% to 36% to exceed $19m in net revenue ~
~ increased wine sales by 40% through the implementation of customer wine-tasting seminars ~
~ negotiated vendor contracts to reduce annual vendor costs by $800k ~
leadership career progression
vice president of food, beverage, retail and golf operations
delaware park race track and casino 2002-present
country club manager
vines golf and country club 2002
director of food and beverage
mohegan sun resort casino 1998-2001
food and beverage manager
atlantic city hilton hotel and casino 1988-1998
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