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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Motivated professional eager to contribute dynamic project management, client servicing and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance as a key staff member.
Profile
Ø Offer extensive experience in customer service, with comprehensive management background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactive leader who successfully develops, mentors and leads top-performing teams committed to providing superior service.
Ø Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Professional Experience
City of Kansas City, MO 1997-Present
Electrician/Maintenance Supervisor, Water Services Dept. (1997-Present)
Contribute solid industry expertise in handling both mechanical and electrical work, with strong focus on optimizing productivity, efficiency and performance.
Relied upon to apply leadership skills toward serving as Maintenance Supervisor on occasion.
Proficiently perform industrial and commercial activities including motor controls, valve actuators and pumping systems, as well as building circuitry, demonstrating exceptional project management and multitasking abilities in achieving operational goals and timelines.
Relied upon to lend expertise toward actively mentoring new hires, playing a solid role in supporting the development of top-performing team members.
Bristol Hotels (Holiday Inn Northeast) 19XX-19XX
Shift Supervisor
Front Desk Associate
Won multiple awards for superior guest service.
Exhibit advanced communication skills in diplomatically troubleshooting problems and liaising effectively with customers, senior management and staff.
Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
Prior Experience
Judge s Pizza - Kansas City, MO
Supervisor, Cook
City of Kansas City, MO
Maintenance Electrician, Building Maintenance Worker
Professional Training
Wildlife/Forestry
Conservation Program (In Progress) - Penn Foster Career School
Electric Motor Controls - Maple Woods Community College (Kansas City, MO)
Hotel & Restaurant (Hospitality) Management - Penn Valley Community College (Kansas City, MO)
Community Involvement
Presbyterian Church USA
Education Committee Member
Sunday School Teacher
Adult Leader - Youth Group Trips
Leader - "Group Workcamps" on the Yankton reservation in South Dakota
Attendee - "Summit Ministries" Adult Educators Conference
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic team member. I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. As illustrated by the accompanying resume, I have a comprehensive background in customer service and staff management. Among my accomplishments, I have won numerous awards for providing exceptional guest services.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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