yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused professional with recently attained bachelor of technology in information technology eager to offer proven systems administration, network security, troubleshooting, process improvement, and client / end user relations talents toward maximizing an employer s success.

 

profile of qualifications

 

         integral leader with a proven track record for conceptualizing state-of-the-art solutions to meet it goals.

         top performer who provides key it improvements spanning a range hardware / software to boost operations efficiency, along with contributing skills in partnership with senior staff, peers, and end users.

         ambitious self-starter who plans, prioritizes, and completes tasks within high-pressure it environments.

 

professional synopsis

 

job title

 

        utilize broad scope of industry knowledge and sharp technical abilities toward maintaining accounts and security of client active directory domains, including promptly responding to emergency hardware failures.

        expertly provide application support for clients custom software, check error logs and hardware monitoring systems to provide accurate prevention of issues, and document all detailed procedures.

        optimize it efficiency by preparing workstations, servers, switches, and waps for new installations.

 

customer service representative

 

        demonstrated solid analytical skills toward planning and prioritizing work orders to provide onsite maintenance and configurations of computer systems, including working with ibm as/400 systems in coordination with a windows environment, as well as installing and expanding new / existing networks.

        handled all virus cleaning, printer maintenance, connectivity issues diagnostics, and other network tasks.

        worked with active directory and microsoft exchange to ensure seamless operations at all times, along with performing raid configurations and rebuilding as required.

 

field technician

 

        roughed and finished residential and commercial low voltage specializing in cat5e, along with building servers / databases and raid configurations, and handling connectivity between servers and workstations.

        contributed dynamic communication talents toward meeting with clients to resolve all technical issues.

 

electrician apprentice

 

        effectively maintained responsibility for roughing and finishing residential and commercial (including low voltage), as well as supporting the installation and configuration of home a / v systems and alarms.

 

education & technical summary

 

bachelor of technology in information technology (2010)

briarcliffe college

 

associate of applied science in electrical engineering technology (2003)

suffolk county community college

 

microsoft office suite • microsoft exchange 2003 / 2007 • microsoft 2 xxx-xxx-xxxx  server • internet

hp laserjet printers • epson printers • raid configuration / raid rebuilding • wire pulling • soldering

windows 9x / 2000 / xp / vista / 7 • cisco 2600 • linux • ibm as/400 • active directory administration