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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx or 412.486.2133
abc@xyz.com
ø bs, leadership and administrative development candidate with broad practical experience in client-focused, service-oriented sectors and professions ranging from real estate sales to food service management
ø dynamic customer service, problem solving and relationship building skills
ø general qualifications in business operations spanning sales, marketing, projections/forecasting, inventory control, ordering, and cash management
ø collaborative team player and motivating leader with background in training, scheduling and supervising personnel
ø strong communication, consultation and negotiation abilities; possess basic conversational spanish language skills
ø solid understanding of economics, investments and finance
career track
crew member, wendy's international-allison park, pa 2008-present
consistently ensure high levels of customer satisfaction in facilitating guest services and managing cash transactions
effectively maintain stock and facility to meet high-volume rush period demands
car prep,
enterprise rent a car-allison park, pa 2005-2007
demonstrated strong commitment to teamwork and customer service in actively collaborating with coworkers to meet the needs of auto rental clients
shift supervisor/crew member, wendy's international-allison park pa 2001-2005
successfully completed intensive 10-week management training program in order to assume accountability for steering full-scope operations, with strong focus on optimizing customer service, productivity and profitability
trained, scheduled and supervised staff and effectively addressed employee issues
efficiently developed and analyzed projections in support of strategic business planning
sales executive, northwood reality services-wexford pa 2004-2006
actively generated sales and listing leads through aggressive marketing and managed all real estate sales processes in an independent, self-driven setting
responsibilities spanned consulting with buyers and sellers, showing properties, determining individual client financial options, and negotiating/closing sales transactions as well as researching and analyzing competitor activities and industry trends
academic credentials
b.s., leadership and administrative development, la roche college-pittsburgh, pa; in progress
minor: finance ~
current gpa: 3.5 ~ on track for 2012 graduation
a.s., general studies, community college of allegheny county-pittsburgh; 2008
real estate sales license, real estate academy-pittsburgh
pa; 2004
completed 10-week shift supervisor training program, wendy s international-allison park, pa; 2001
community involvement
volunteer, children's hospital of
pittsburgh-pa
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