yyyyyy x. yyyyyy	xxx-xxx-xxxx		tonya rae sieperda
dublin, tx 76446	abc@xyz.com

results-focused professional eager to contribute expertise in social work, business development, legal support, and events planning toward the advancement of a progressive organization.

 

management/supervision    business development   community liaison/fundraising     product planning/development

cold calling/b2c sales   client retention & loyalty   resource allocation   problem solving

staff leadership   marketing expertise   creative collateral design   strategic communications

qualifications profile

 

ø  communicate professionally and expeditiously with all relevant departmental resources to ensure resolution of all issues in a proactive manner.

ø  ensure high end client services and deliveries through consistent contact with all relevant parties as well as conducting in-depth needs analyses.

ø  analyze market conditions and formulate plans of action to meet demands of consumers.

ø  attend and contribute to regular meetings involving strategic planning and creative solutions.

ø  compile and disseminate vital information to high level staff with the purposes of information sharing collaboration.

education

 

    professional experience

texas department of family and protective services                                      2008 c current                 investigator iii, child protective services

         investigate allegations of child abuse and neglect

         assess home environment for safety and risk

         assist families with finding and utilizing community resources

         refer families for services and resources based on needs

         propose and execute parent/child safety placements and removals as necessary

         conduct joint investigations with law enforcement

         attend monthly disciplinary team meetings at child advocacy center to discuss current investigations

         attend all required trainings and courses for re-certifications and continuing education

                                                                                                                                                          

orlando ballet                                                                                                                     2004-2006

development & events coordinator/volunteer manager                                   

         implemented ebay charity auction that raised $15,000 for grande masque

         planned all special events under the supervision of the executive director

         updated volunteer handbook and implemented a volunteer orientation for new and veteran volunteers

         procured donated items for silent auction portion of grande masque, our new year s eve fundraiser held with the orlando opera and orlando philharmonic orchestra

         responsible for all direct mail fundraising and marketing

 

kay jewelers/jared galleria of jewelry/marks & morgan                                         2001-2004

sales associate                                         

         conducted numerous opening and closing duties, including displaying merchandise and performing inventory checks

         responsible for meeting sales, meeting, and repair quotas per company benchmarks

         performed telemarketing as required for in-store events and promotions

education

education

ø  bachelor s degree c sociology/criminal justice, central michigan university

ø  certification c paralegal studies, gratiot county courthouse

ø  internship c juvenile probation officer, u.s. graduate school online