yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-driven business / it consultant specializing in system configuration, project management, strategic analysis / planning, process improvement, vendor negotiations, public- / private-sector relations, and regulatory compliance eager to offer 10 years experience toward maximizing your company s success.

 

profile of qualifications

 

         integral leader with a proven track record for conceptualizing cost-effective, state-of-the-art solutions to meet goals.

         top performer who provides continuous it improvements spanning a range of hardware / software to boost efficiency, along with offering abilities in close partnerships with management and external clientele / end users.

         ambitious self-starter who plans, prioritizes, and manages tasks within high-pressure, deadline-driven environments.

 

key areas of expertise

 

project management                   project documentation                system configurations                           vendor negotiations

requirements analysis             executive-level relations          strategic analysis / planning               process improvement

business process analysis       management consultation          public- / private-sector support          regulatory compliance

 

professional synopsis

 

senior business analyst

 

         utilize broad scope of it knowledge to upgrade and clean a control desk database, including adding drop down lists and audit reports, organizing entry forms, and creating new documentation required to understand internal resources.

         lead business process documentation efforts to support business case for a product lifecycle management upgrade project, including supporting adoption tracking and quality claims for process and decision tree documentation.

         review and consolidate 264 comments in excel to ensure actionable project results, and upload items in sharepoint.

         participate in image fix friday for flexplm, and completed classes such as leading changes & transitions, developing your leadership style, precision questioning & answering, strategic thinking, effective people skills, understanding continuous improvement, intro to ai, and bio business analyst training.

 

advisor / strategic planner

 

         apply dynamic business acumen and it talents toward managing selection and implementation of an electronic medical records system for a chiropractic office averaging 100+ weekly patients, including evaluating 3 vendors to satisfy technical environment requirements and provide enhancements as the office continues to rapidly grow.

         lead multiple agencies and justice councils through building organizational vision, objectives, and information exchanges for a future integrated justice portal project, along with coordinating data elements from various systems to create a complete historical profile of suspects within the counties for enhanced officer response efforts.

         manage the remodeling of a bellevue, wa row house for completion on time and within budgetary parameters.

         maximize goal attainment and resource use by prioritizing tasks for a seattle, wa-based landmark restaurant s facelift project which resulted in increased 1^st year revenue of 25% with projected 30% annual increases thereafter.

         provide recommendations for small businesses requiring it architecture using commercial, free, and web-based and client software to improve connections to current clients and increase visibility to future client base.

 

business analyst

 

         contributed sharp analytical abilities toward producing business requirements and leading review discussions for the successful development of a business intelligence system that allowed coordinators to retrieve real time reports in an on-demand basis which streamlined operational processes and generated more efficient resource allocation.

         created formal new user request processes that achieved proper authorization of access to sensitive hr data.

         led a project to streamline processes between 3 sap functional teams which were instrumental in increasing data security of confidential hr information by adding upfront business authorization questions and back-end restraints.

 

resume • page two

(xxx-xxx-xxxx • abc@xyz.com

 

 

professional synopsis (continued)

 

manager

 

         managed a court system s implementation, daily tasks, and phased approach, including negotiating issues between vendors and clients to bring mutually beneficial results, and delivering executive-level presentations on project status.

         supported a non-profit and a commission on crime & delinquency in creating county-level exchange models across a tri-county area which resulted in multiple agencies consensus on priorities, along with producing models of current and future business processes and prioritization of high-value county-level exchanges for justice integration.

         developed an enterprise it architecture for the state s trial courts which involved gathering and reconciling it assets, plans, and specifications for all administrative offices of the courts technology initiatives.

         audited the state s computerized criminal history (cch) database by assessing accuracy, completeness, and timeliness of records, including organizing future strategies for multiple projects that generated an increase in public safety and decrease in felon gun permits for 4 consecutive years thereafter.

 

data analyst

 

         expertly cleaned and submitted hospital data for distribution to government agencies, and created training materials and qa testing for healthcare information systems during oracle platform upgrades from 7.7 to 7.8.

         delivered exceptional client-facing interactions (i.e. in person, telephone, webex, pc anywhere) to support the sales of new versions and additional products while ensuring clients received full functionality of current products.

 

education & technical summary

 

bachelor of science in business administration                                                                                          pepperdine university

 

microsoft office suite • microsoft project • microsoft sharepoint • microsoft frontpage • microsoft publisher

microsoft access • microsoft visio • human resources information systems (sap • peoplesoft • taleo)

record management systems (criminal justice booking • incident • courts • prosecutors • inmates)

 

extensive pubic- & private-sector project summary provided upon request

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to contribute my professional skills, industry credentials, and technical proficiencies toward supporting your company in achieving its objectives.  i can offer 10 years of cross-functional experience in strategic business analysis / planning, it consulting, system configuration, project management, and process improvement, and am well-versed in all facets of executive-level / business relations, regulatory compliance, vendor negotiations, and client services.

 

to complement my background, please note that i hold a bachelor of science in business administration from pepperdine university.  i can also provide, per your request, a detailed list of prior public- and private-sector projects that i successfully coordinated and completed.

 

currently, as a senior business analyst with nordstrom product group, i utilize my broad scope of it knowledge to upgrade and clean a control desk database, including adding drop down lists and audit reports, organizing entry forms, and creating new documentation required to understand internal resources.

 

as a freelance advisor / strategic planner, i have also recently apply my dynamic business acumen and it talents toward managing selection and implementation of an electronic medical records system for a chiropractic office averaging 100+ weekly patients, including evaluating 3 vendors to satisfy technical requirements and provide enhancements as the office continues to rapidly grow.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a details-focused professional who can demonstrate a track record of organizing complex business and it initiatives, defining key requirements, and meeting targeted goals.  in addition, i can plan, prioritize, and complete tasks within fast-paced, deadline-driven environments while streamlining organizational processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

laci a. porter

 

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me with the opportunity to interview for the title of position applying for position currently available within your company.  having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward achieving your goals.

 

as previously discussed, i am a performance-driven, results-focused professional who offers 10 years of experience in strategic business analysis / planning, it consulting, system configuration, project management, and process improvement, as well as expertise in executive-level / business relations, client services, vendor negotiations, and regulatory compliance.

 

throughout my career, i have excelled in progressive senior business analyst, business analyst, and manager roles for high-profile nordstrom product group, starbucks coffee company, and mtg management consultants, to name a few, whereas i drove bottom-line results by delivering dynamic short- and long-term project plans, developing and implementing cost-effective business and it solutions, forming continuous improvement processes for public- and private-sector operations, and enhancing overall business relations within competitive industries.  thus, i have proven my ability to work within high-pressure, deadline-oriented environments while strategically prioritizing efforts to maximize profitability, efficiency, and quality of services.  for these reasons, i am confident that i can achieve success in a rewarding [ insert job title ] role within your company.

 

should you have any additional questions, please feel free to contact me at your earliest convenience.  i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

sincerely,

 

 

 

laci a. porter