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Yyyyyy x. yyyyyy

207 Lynden Road, P.O. Box 128, Lynden, ON L0R 1T0

Homexxx-xxx-xxxx  /  Cellxxx-xxx-xxxx

Email: abc@xyz.com

 

Dedicated Senior-Level IT Professional eager to contribute exceptional technical, consulting and leadership expertise toward supporting a dynamic company in optimizing bottom-line performance.

 

Qualifications Profile

 

         Solid experience in domestic and global project management specializing in desktops/workstations, LAN/WANs, servers, large-scale multi-user environments, and data centers.

         Methodical and focused problem solver with 10+ years of client-facing roles and an exemplary reputation for integrity, superior troubleshooting capabilities, and a commitment to quality control.

         Excel in planning, orchestrating and directing complex, large-scale, and enterprise-wide projects which eliminate redundancy, accelerate output, and control costs for clients.

         Adept at team-building/leadership, end user relations, and maximizing cooperation and efficiency.

         Outstanding performance in contract negotiations and administration, vendor management, and spearheading cutting-edge technology transitions and conversions.

         Exceptional talents in migrations, disaster planning/recovery, and steering business continuity.

         Ensure ITIL compliance and deliver on projects within strict timeline and budget parameters.

 

Professional Experience

 

Information Technology Consultant, 1999 to Present

Key Highlights of Contract Assignments:

IESO (Independent Electricity System Operator), 2007 to 2008

Senior Windows Administrator                                                                               

  • Installed, customized and maintained Windows 2000 and 2003 servers.
  • Installed VMware Windows 2003 servers to facilitate accurate and efficient QA testing, and set up Windows 2008 QA environment.
  • Leveraged excellent technical acumen to install, customize, analyze, improve, and administer Citrix farm which hosted mission-critical applications paramount to company s daily operation.
  • Updated and modified Active Directory (AD) to fortify internal security and rationalization.
  • Employed considerable multi-tasking expertise to conduct DNS and DHCP updates, HP Blade server administration, apply patches to Windows 2000 and 2003 servers, and train support engineers.
  • Adeptly utilized Visual Basic and PowerShell to write and implement scripts.

 

Ioko 365; Virgin Holidays, 2007 to 2008

Senior Infrastructure Engineer

         Built 100-server farm in Ioko365 s data center within Windows 2003 AD environment.

         Resourcefully designed and deployed back-up and anti-virus solutions using Symantec products.

         Configured and maintained protocols such as DHCP, DNS and WINS.

         Demonstrated excellent organizational strengths in implementing IPrism, seamlessly migrating email users from Exchange 5.5 to 2003, and merging Blackberry users onto single Blackberry server.

         Decisively evaluated end user requirements and modified user objects in Active Directory including Group Policy to significantly enhance and streamline working environment at Virgin Holidays.

         Improved and increased uptime by suggesting and implementing ongoing monitoring of File and Print server farm, featuring daily server checks.

         Proactively assisted in assembling disaster planning and recovery plan for Virgin Holidays.

 

Continued ...

 

 

 

 

Professional Experience continued ...                                                           Yyyyyy x. yyyyyy, Page 2 of 2

 

Millfield Partnership Limited, 2005 to 2006

Infrastructure Engineer / Technical Lead         

         Spearheaded broad-based technology upgrades and improvements to expedite daily operations for largest independent financial advisory firm in the UK.

         Slashed volume of helpdesk calls by upgrading remote sites to run Windows XP.

         Drove MS Exchange 5.5 to 2003 migration and assisted with installation of Citrix workstations.

         Elevated uptime by initiating daily server performance checks and providing Level III support.

         Upgraded remote Cisco switches and routers to optimize WAN/LAN performance and enable remote administration, and rolled out Windows 2003 servers and hundreds of desktops running XP.

         Introduced and purchased software to audit company s technology assets.

 

NetJets; Lewisham Borough Council; AMB, 2002 to 2005

Server Engineer

         Steered set-up and decommissioning of two offices for Finance dept. of leading private jet company.

         Identified and resolved AD anomalies at NetJets, strategically designed comprehensive backup system, and reengineered desktop structure to drastically improve functionality and user-friendliness.

         Migrated users in preparation Lewisham s transition to Windows 2000 Active Directory; updated operating systems, deployed applications via Zen, and merged users into one NDS tree.

         Expertly supported Windows NT, Windows 2000, Unix, Sun and Netware technologies in a 500-server farm environment for leading newspaper producers in the UK,

         Performed extensive server builds and transitioned 150 users to new office.

 

EDS, 1999 to 2002

Installation Team Leader / NT Installation Engineer

         Built Compaq cluster servers with a SAN solution, SQL servers, member servers, PDC and BDC.

         Handpicked to recover fast-track project failing to comply with budget and timeline parameters; expeditiously directed and motivated teams to complete Windows 2000 server and workstation rollout for major UK sites accommodating 500 to 4,000 end users.

         Commended for expertly coordinating largest individual site with 4,000 users and 20 servers.

         Championed on-the-fly redesign for site in Germany predicted to experience rollout failure; worked through the night to achieve a seamless installation, a day earlier than scheduled.

 

Prior background includes technical roles at Vision Express, BBC, Coutts & Co., and Swift Software Solutions.

 

Technical Expertise

 

Operating Systems: Windows 2000/2003/2008/NT/XP/Vista, MS DOS, Novell to 6.5

Software & Tools: Windows 2000/2003/2008/SBS servers, Terminal service for Windows, Citrix, MS Exchange, Cluster servers, SAN, Compaq Cluster, Netware, Microsoft Office, Lotus Notes, Palm O.S., Enterprise Administrator, Novell ZenWorks, ARCserve IT, HP Insight Manager, NDS Support, Ghost, HP Jet Admin, Cisco routers and switches, TCP/IP,  Perl scripting, PowerShell, VB, Windows 2003 Active Directory, BES (Blackberry Enterprise Server) OWA, HP/Compaq Proliant Servers, VMware

Hardware:  HP/Compaq, Dell, IBM, Toshiba, Dell and Compaq rack building

 

Technical Training / Professional Development

 

C-Class Blade, HP Training Centre, Toronto, ON, 2008

Windows 2008, IESO, 2008

Citrix Advanced Support and Installation, 4TICE, Toronto, ON, 2007

MCP 2000; MCSE 2003, Basingstoke  Training Centre, 2004

 

 

Yyyyyy x. yyyyyy

207 Lynden Road, P.O. Box 128, Lynden, ON L0R 1T0

Homexxx-xxx-xxxx  /  Cellxxx-xxx-xxxx

Email: abc@xyz.com

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a sharp and ambitious <insert job title/position> to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer seasoned experience in directing and supporting technology-driven business solutions which streamline and expedite operations and capture measurable cost savings. I excel in system development, project management, team building and leadership, troubleshooting, and end user training.  I also possess first-rate communication skills vital to determining and responding to client needs and forging effective relationships.

 

As a member of your leadership team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy

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