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career objective
results-driven administrative specialist eager to contribute superior organizational, communication, and technical skills toward supporting the employer in optimizing performance
profile
ø offer eight years of progressive administrative experience, with expertise in document preparation, scheduling, information management, accounting, and providing executive, managerial, and staff support
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø prepare error-free documentation, manage high volumes of data, and generate reports instrumental to senior management in assessing performance; perform multiple concurrent duties and consistently meet deadlines
ø depth of knowledge in database management, website design and maintenance, e-commerce operations, and i-networking
ø dynamic communication, presentation, negotiation, and relationship management skills; fluency in spoken arabic
~ technical proficiencies ~
sap ~ crystal reports ~ ms enterprise project management solution ~ ms office (word, excel, powerpoint, access, outlook) ~ adobe photoshop ~ dreamweaver ~ linux / unix ~ html ~ type 51 w.p.m.
professional experience
disney publishing worldwide, white plains, ny 2008 c present
it coordinator, disney consumer products
steer all aspects of it department administration while providing on-site technical support and general assistance
coordinate a/p and a/r, generate purchase orders, ensure timely payment of invoices, complete service entries, and approve purchasing for new york and boston office
assist with human resources needs, set up newly hired personnel in system, allocate user ids, and grant employee access levels
canada revenues agencies (cra), ottawa, on 2006 c 2007
project manager assistant / project administrator, it protection centre
successfully supported project manager with a range of administrative functions, including scheduling, travel arrangements, expense report approvals, data management, and presentation preparation; maintained secret clearance
conducted extensive research and investigations to resolve outstanding issues; compiled detailed logs and delegated assignments
diligently maintained electronic and hard records, project plans, activity schedules, status reports, correspondence, and deliverables
adga group consultants inc., ottawa, on 2004 c 2006
program administrator, land software engineering centre
effectively ensured accuracy, completeness, and timely completion of project documentation for the engineering support group; worked closely with senior management and administrative staff
oversaw financial administration, including time expense tracking, verification, invoicing, and account reconciliation; prepared regular financials and weekly project effort expenditure reports
continually updated employee records and security permissions; additionally provided calendaring, travel arrangement, event planning, inventory control, and clerical support as needed
rogers broadcasting ltd., ottawa, on 2001 c 2004
promotion coordinator, classic rock chez 106 (2003 c 2004)
in recognition of outstanding performance, progressed within company to attain position responsible for coordinating numerous on-air promotional campaigns, contests, advertisements, and charity programs
directed personnel, synchronized vehicle fleet, ensured prize availability, and collected supporting tools
served as host and emcee for concerts and special events; prepared wrap-up reports and updated website
administrative assistant & receptionist (2001 c 2003)
expertly managed daily administration, major mailings, invoicing, document preparation and distribution, and customer service initiatives
delivered executive-level support and provided additional assistance as needed
education
herzing university (formerly herzing college), ottawa, on
database development and administration (2000 c 2001) / web design certification (2002)
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