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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Phonexxx-xxx-xxxx Email: abc@xyz.com
Dedicated Network Technician eager to contribute technical talents and customer service skills toward supporting a dynamic company in optimizing overall productivity and performance.
Qualifications Profile
- Strong technical experience and education in network engineering, operating systems, software, Cisco hubs/routers/switches, databases, and telecommunications.
- Adept at software configurations, network diagnostics, and system performance tuning.
- Excel in scrutinizing, diagnosing and rectifying challenging technical errors and issues.
- Extremely versatile; easily adapt to new roles, responsibilities, technologies and environments.
- Sharp troubleshooting capabilities with proven strengths in user relations.
- Demonstrate precise attention to detail as evidenced by career in the construction industry.
Education
Sowlea Technical Community College, Lake Charles, LA, 2011
Associate of Science, Information Technology, Networking Specialization
- CISCO Installation and Troubleshooting I and II
- CISCO Introduction to WAN
- CISCO Working at a small to medium business or ISP
- Networking Security
- Software and Internet Applications
- Linux/ Unix Operating System
CompTIA Network+ certification and CCNA in progress
Professional Experience
Kinetic IT Solutions, Lake Charles, LA, 2010 to 2011
Network Technician
- Retained by company which provides network administration and engineering services to The City of Lake Charles as per outsourcing agreement.
- Effectively configured switches, routers, and access points to ensure and maintain business continuity.
- Actively contributed to running cable for wired and wireless networks.
City of Lake Charles, LA, 2010
Intern, IT Department
- Successfully completed internship requiring troubleshooting and servicing of PC hardware and software, network cabling, ghosting hard drives, and setting up computers on new network.
- Leveraged sound knowledge of networking protocols such as TCP/IP to assess, diagnose and swiftly resolve connectivity issues.
Prior Background:
Construction Laborer, Redmark Construction, Sulphur, LA, 2008 to 2009
Sales Representative, Autoplex2000, Sulphur, LA, 2007 to 2008
Construction Laborer, Self-employed, 2006 to 2007
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 Phonexxx-xxx-xxxx Email: abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a network support capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
In addition to extensive training and education in networking technology, I bring to you solid experience in providing helpdesk support, well-developed customer service expertise, and the flexibility to successfully balance competing priorities with a firm commitment to accuracy, quality control and efficiency. To complement these qualifications, I offer significant troubleshooting, organizational, analytical, and time management skills.
As a proactive contributor to your organization, you will find me to be an industrious and highly organized professional committed to supporting you in achieving business goals and objectives through considerable leadership attributes, dependability, and prioritization skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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