yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

objective

results-driven leader with expertise in sales, operations, administration, coordination, planning and support eager to contribute talents toward actively supporting a progressive organization in optimizing performance in a challenging role.

career profile

ø  over 25 years of project management, operations sales and marketing experience.

ø  very organized, detail oriented, analytical and creative in delivering cost effective solutions.

ø  excellent team leader, supervisor and departmental leader.

ø  adept in scheduling, prioritizing and delegating assignments.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficient in customer relations and expanding revenues.

ø  self-motivated, self-directed.

ø  knowledgeable in business unit operations and contributor in critical process improvement.

ø  adept in relationship development and facilitating repeat business.

ø  proven accomplishments in coordination, strategic planning and project management.

ø  utilize pc/mac hardware, windows operating system and ms office suite, facets and css software.

professional experience

blue cross & blue shield of rhode island, providence, ri                                                          1988 - present

sales operations manager (2008-present)

       direct operations of individual sales department and six inside sales representatives.

       facilitate enrollment and marketing functions.

       address escalating problems and ensure regulatory compliance.

       communicate with customers and implement sales initiatives, mandates and new products.

       rolled-out effective call management system.

       established first-ever spanish language service in organizational history.

       launched well-received sales representative incentive program.

       recruited and facilitated staff training.

 

senior individual inside sales representative (2002-2008)

inside sales representative (1996-2002)

medicare operations case worker (1990-1996)

data entry clerk (1988-1990)

 

earlier background

geoffrey distributing company                                                                                                      1984 - 1988

reception & order entry clerk

       in this part-time position while in high school, entered order data into system, processed customer transactions and locked up store at night.

 

cranston city hall, cranston, ri                                                                                       summer, 1985 - 1986

administrative assistant

       provided administrative support for mayor of cranston during summer break.

 

professional affiliations

member, leading women of southern new england

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over 25 years of sales, operations, administration, coordination, planning and support experience.  to complement this background, i possess demonstrated expertise in staff management, as well as analytical and problem-solving capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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