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yyyyyy x. yyyyyy
4022 northwest ave., apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
results-driven operations manager eager to contribute sharp business acumen, strategic planning, and internal team-building skills toward supporting the employer in optimizing financial and operational performance
profile
ø offer six years of progressive operational management experience with expertise in building and developing top-performing support teams
ø demonstrated record of increasing staff productivity and improving product line efficiencies
ø dynamic communication, presentation, negotiation, and relationship management skills
ø exceptional organization, prioritization and time management abilities; consistently achieve critical deadlines while maintaining high quality standards
ø effectively identify and capitalize on opportunities to penetrate markets; solid experience in planning budgets, driving profits, and collecting on accounts
ø strong computer skills including html coding, microsoft word, excel, powerpoint, and access
professional experience
sauder mouldings, inc., ferndale, wa 2005 c 2008
territory manager
successfully steered sales operations to generate high volume growth and revenue; acquired new accounts while providing outstanding service to existing client base
achieved record sales figures in unstable market conditions by continually monitoring, compiling, and analyzing performance metrics; assisted with annual sales budget planning
proactively collaborated with internal departments to develop and implement business improvement solutions; managed purchasing and inventory for distribution facilities
effectively trained and led inside sales team to attain increased revenue and outstanding levels of customer satisfaction; cultivated long-term client relationships
hertz, everett, wa 2005
management trainee
qualified for assistant manager position; met and exceeded corporate targets in sales and customer retention efforts
mcdonalds, bellingham, wa 2002 c 2005
opening manager
in recognition of superior performance, quickly progressed within company to managerial position entrusted with staff leadership
strategically planned and coordinated workflow and human resources for optimal coverage while containing labor costs
education
western washington university, bellingham, wa 2005
bachelor of arts in business administration; management concentration
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