career objective                              

patient-focused pharmacist eager to contribute skills and knowledge toward providing patient care that optimizes medication therapy and promotes health, wellness, and disease prevention

profile                                                

ø  offer numerous years of experience managing all aspects of operations in busy, high-volume retail pharmacy environments, with expertise in working with diverse patient populations

ø  facilitate a client-focused, service-oriented environment vital to maximizing customer trust, satisfaction, and retention

ø  strong staff development and supervisory experience in training new pharmacists and technicians; work closely with pharmacy students

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; build, train, and lead top-performing support teams

ø  effectively identify and capitalize on opportunities to penetrate and develop highly competitive markets; proactively monitor industry trends and developments, including competitive services and marketing activities

ø  sharp business acumen and extensive experience steering growth initiatives, supporting corporate acquisitions and transitions, and increasing profitability in underperforming locations

ø  provide accurate, knowledgeable information, instruction, and education for patients and coworkers at all levels

ø  dynamic communication, presentation, problem-solving, and relationship management skills

~ key achievements ~

• in addition to supporting day-to-day operations of the pharmacy, applied knowledge and skills towards providing consultation regarding the business growth of grade a supermarket / shop rite during key expansion phase including the acquisition of a neighboring pharmacy and another grocery chain with pharmacies
• successfully turned around an underperforming family meds urban location by increasing store standards, implementing upgrades, substantially reducing internal and external theft, and introducing community outreach / customer education initiatives; led store to achieve profitability following a long period of financial loss
• retained by rite aid following its acquisition of family meds and served in the capacity of a moderator assisting with corporate transition and training new pharmacy mangers in all aspects of job duties
• in recognition of outstanding performance, selected to train new cvs pharmacists nationwide during the company s rapid expansion throughout the 1980s and 1990s; additionally served as a preceptor for university students / pharmacy interns
• played an integral role in conversion of many non-company stores acquired by cvs; developed and implemented numerous strategies for designing customer- and employee-friendly pharmacies

professional experience                

grade a supermarket / shop rite                                                                                                                 2007 c 2010

staff pharmacist (part time)

rite aid (formerly family meds)                                                                                                                   2004 c 2007

pharmacy manager / staff pharmacist / moderator

 

cvs / caremark                                                                                                                                           1979 c 2004

pharmacy manager / pharmacist trainer

education                                           

university of connecticut

bachelor of science in pharmacy