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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
dynamic communicator • administrative professional • office manager
results-driven healthcare industry specialist eager to contribute expertise in driving broad-scope operations toward actively collaborating with a dynamic organization in maximizing productivity, quality and profitability.
profile
offer over 25 years of solid and progressive healthcare administration experience, including expertise in practice establishment, employee development, claims management, and technical support. demonstrate capacity to provide comprehensive support for physicians and staff, including credentialing, administrative organization and medical business operations. in depth expertise in collection, refund, and managed care, third party conversions, data splits/merges, ub92 billing, system overrides, hospital interfaces, and project management. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment. proven ability to maintain the highest levels of confidentiality with all client interactions.
key achievements
management:
effectively hired and trained clinic staff for 10 physician practices c 13 providers and actively collaborated in operation functions such as managing all daily office functions, leading monthly meetings with providers to discuss financials and conducting staff training.
proficiently set up practices for new physicians, handling office management duties and staff development.
administration:
efficiently utilized misys system in the creation of executive-level month-end reports of behalf of corporate office; generate ad hoc financial reports for both corporate and clinic personnel.
responsible for maintaining clinic schedule for multiple providers simultaneously.
successfully provided misys large systems support personnel with issue support, special set-ups and custom reporting procedures.
technology:
collaborate with clinics in maintaining maximum system functionality, through the testing, scheduling and installation of application upgrades.
consistently provided clinics with necessary assistance in all a/r management operations.
successfully provided 24/7 application support to 60 clinics, implemented 500 systems and handled all live support requests for basic desk top applications.
effectively communicated with programmers to develop specific data files for de-conversions, billing and collection outsourcers.
claims processing:
sharp business acumen and experienced in managing broad scope of claims operations, from filing/refilling claims with insurance companies and utilization of online remittances to maintaining direct system linked to medicare and blue cross for correcting and refilling claims.
responsible for managing all follow up procedures for 5000 blue cross claims, medicare, hmo, ppo, vocational rehabilitation, and workers compensation per month.
consistently administered audits on master insurance files, tests on electronic claim transmissions and reviews of claim data to ensure data integrity and filing accuracy.
actively collaborated with night processors in the timely and accurate resolution of claims processing issues.
professional experience
regional director physician services lifepoint hospitals 2007-2009
implementation specialist/account manager medic/misys healthcare systems 2001-2007
business system analyst the trizetto group, inc. 1999-2001
decision support analyst/quality assurance consultant medpartners, inc. 1995-1999
patient account representative st. vincent s hospital 1981-1995
professional education
university of alabama birmingham 1981-1982
st. vincent s school of nursing september 1980 c1982
jefferson state jr. college 1979-1980
ethical decision making seminar ▪ identifying and developing your communication style seminar
diversity seminar ▪ medicare/blue cross seminars ▪ cpt-4/icd-9 coding 1997 seminar
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
dynamic communicator • administrative professional • office manager
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a (insert job title) capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience practice establishment, employee development, claims management, and technical support. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
dynamic communicator • administrative professional • office manager
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (insert job title) position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my experience practice establishment, employee development, claims management, and technical support vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
yyyyyy x. yyyyyy
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