yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused store manager specializing in high-volume sales, team building, training / development, process improvement, budget / expense control, and customer service eager to offer broad scope of professional experience toward maximizing a progressive employer s bottom-line performance.

 

profile of qualifications

 

         top-performer who makes decisions to reflect positively on business productivity, corporate well-being, and customer service.

         integral leader who builds quality teams to encourage high levels of company loyalty and low turnover rates.

         excellent communicator who plans, prioritizes, and manages multiple tasks within fast-paced, deadline-driven environments.

         ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.

 

key areas of expertise

 

store management        team building                      inventory / shrink control      goal development             budget / expense control

customer service          training / development       coaching / mentoring             process improvement       business communications

 

career highlights

 

         successfully reduced previous non-perish inventories of up to 2.29% and achieved substantial results of .34% in less than 2 years for currently managed store boasting of $34 million in annual volume, 4 assistant managers, and 200 employees.

         recognized for job performance excellence and superior sales, profits, training, and customer service with 2003 and 2006 s store manager of the year honors, along with attaining the company s annual commitment to excellence award in 1997.

         led a $36.4-million annual store operations to meet all budget goals in sales, expenses, labor, and gross margin for 1995 c 1996.

         achieved sales and gain goals for 6 failing departments and reduced supply expenses from 1.6% to .91% of sales at year end.

 

professional synopsis

 

operations management

         apply dynamic leadership talents toward directing retail operations for multiple large-scale stores within top competitive markets.

         expertly formulate strategic business decisions based on analysis of regular sales reports to maximize bottom-line results.

         demonstrate sharp analytical abilities toward managing all payroll expenses and store budgets to include directing inventory management practices and completing key assessments to optimize loss prevention efforts and protect assets.

 

sales / customer service

         contribute strong communication skills toward promptly handling customer requests and resolving business challenges.

         utilize diverse industry and company knowledge to improve sales results, product awareness, and brand imaging.

         actively monitor customer flow to strategically place products and generate substantial company revenue.

         create an appealing store environment by upholding high-quality standards to maximize individual shopping experiences.

 

team building

         drive business growth by recruiting, hiring, and supervising top-performing sales and management teams, along with creating training / development programs in coordination with corporate initiatives to guarantee consistency among store operations.

         plan and delegate individual and team employee tasks to optimize use of resources and meet key goals.

         foster cooperative teamwork while concurrently attaining retail sales, asset protection, and expense control objectives.

 

professional experience

 

safeway, inc., phoenix, az                                                                                                                                                       2002 c present

safeway, inc. / carrs quality centers, anchorage, ak / kenai, ak                                                                                      1981 c 2001

 

education & professional development

 

business / civil engineering coursework                                                                                             university of alaska, anchorage

 

rlt / smt management training • safeway rlt tracks i / ii / iii management training

store manager assessor certified • achieving management excellence (ame) certified facilitator safeway, inc.

human effectiveness training certificate stephen covey • store management training certificate safeway, inc.

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

as an award-winning store leader, i am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives.  i can offer proven, cross-functional experience in store management, high-volume sales, and team building, and am well-versed in all facets of training / development, process improvement, budget / expense control, and customer service.

 

to complement my background, please note that i completed numerous rigorous training courses in management and productivity through safeway, inc. and stephen covey, as well as business coursework at the university of alaska, anchorage.

 

currently, as store manager for safeway, inc., i apply my dynamic leadership talents toward directing retail operations for multiple large-scale stores within competitive markets to include recruiting, training, and managing top-performing retail sales teams; planning and delegating tasks to maximize use of resources and meet key goals; and demonstrating sharp analytical abilities in achieving desired inventory / shrink control rates.  within this role, i successfully reduced previous non-perish inventories of up to 2.29% and achieved substantial results of .34% in less than 2 years for my current store boasting of $34 million in annual volume, 4 assistant managers, and 200 employees.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a results-focused professional who can contribute superior attention-to-detail and solid problem-solving proficiencies.  in addition, i can plan, delegate, and manage multiple tasks within fast-paced, deadline-driven environments while streamlining retail sales and general business operations to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

carthell williams