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yyyyyy x. yyyyyy

xxx-xxx-xxxx  • abc@xyz.com

 

 

results-driven it manager exploring opportunity to contribute unique blend of technical, project management, and client relations skills toward supporting the employer as a dedicated and highly productive team member

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profile of qualifications

ø  extensive experience managing all aspects of information technology, communications, and end-user solutions projects

ø  expertly drive projects from conception through completion; supervise engineering operations, enterprise systems engineering efforts, software development lifecycle, and administrative functions 

ø  develop and implement policies, procedures, processes, and methodologies to optimize performance, control costs, and improve user experience

ø  solid record of building and leading top-performing support teams that consistently complete projects on time and within established budget guidelines; strategically plan and coordinate workflow for optimal coverage

ø  superior communication, presentation, negotiation, and relationship management skills

 

technical proficiencies

platforms: mac os x, rhe4, unix (solaris, hp-ux), windows 2004/xp/2000/nt/98/95, novell netware, linux, banyan vines

 

development: net, c#, cfm, java (j2ee, bean, ejb, servlets, jsp, j2me), asp, xml, cgi, sql, html, javascript, c++, c, visual basic, jcv/mvs, cobol, powerbuilder, jaguar, php

 

tools: cloakware, oncourse, replistor, ms visual studio, .net enterprise, netfusion, cold fusion studio, ibm visual studio, ibm websphere studio, bea weblogic, ms iis 4.0 & 5.0, cvs, crystal reports, ibm visualage enterprise, brio 6.2, visual caf enterprise, webtrend, winrunner2000, dreamweaver, saleslogix, remedy, track-it, citrix, sms, autocad, bentley microstation, ghost, mcafee, norton, groupwise, exchange server 2000, wsar ftp 1.6, ms office, jd edwards, sap, peoplesoft, adobe products, beyond compare, httplook, edi coordinator, vss, sharepoint, neotrace, srdf, timefinder, powerpath, veritas netbackup professional & nbu datacenter, diamondlink, netscape messaging server, sametime, lotus notes, oracle, sybase adaptive server, sql server, falcon, foxpro, citrix, various server environments and network administration utilities, wiki, parallel desktop, vmware

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career path

pre-sales & post-sales solutions consultant/architect and project manager

buccaneer, warrenton, va                                                                                                               2007 - present

  lead professional service team in designing and implementing storage, security, systems infrastructure, and operational support solutions for a diverse client roster, including the social security administration, center for medicaid and medicare, united states secret service, us navy, and department of homeland security

  serve in varied capacities as a project manager, pre-sales business development, and solutions architect; oversee openings of new datacenters and data migrations

  optimize containment of threats, risks, and vulnerabilities compromising computing environment integrity; establish operating policies and introduce process improvements to increase productivity, efficiency, and quality

  strategically define, develop, and manage life cycles of complex projects from architectural design through hsin, cdwg, and customer service

 

sr. systems operation manager

interimage, arlington, va                                                                                                                                2007                                                                                                                                                                  date c 2010

  managed major corporate projects from pre-sales through post sales stages; drove all daily operations and infrastructure for application including production, test, stage, train, and coop environment

  identified and addressed existing and potential issues to proactively implement upgrades and enhancements; cost-effectively planned and coordinated the design and implementation of project infrastructure and administrative procedures

  applied industry expertise and strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems, and delivering client education

 

 

sr. systems manager

community connect inc., new york, ny                                                                                               2005 c 2006

  oversaw online community s project life cycles by liaising effectively with executive team and key functional units, including sales, marketing, editorial, it, business development, and product development teams

  conducted comprehensive analysis of requirements to identify and implement project objectives; created products, procedures, and processes instrumental to achieving business goals

  developed and executed process to promptly resolve outages by establishing monitoring checks and company notifications of major outages

  reduced hardware costs by strategically implementing vmware to development and qa department

  successfully streamlined and standardized company project life cycles with a targeted planning paradigm; entrusted with control over project scope, scheduling, and cost, including systems for monitoring project execution and modification

 

sr. it ad sales manager

discovery channel, silver spring, md                                                                                                  2004 c 2005

  led and directed cross-functional teams in large-scale domestic and international initiatives; developed and supported all it ad sales systems initiatives

  built and established close working relationships with project managers, business analysts, software developers, qa team members, control management, global shared services organizations, and help desk teams

  boosted reliability, productivity, and efficiency by automating tasks and reducing manual resource needs; directed workflow and assigned projects to optimize utilization of human capital and operational resources

  actively promoted bottom-line scalability and reliability of critical systems, illustrating dedication and strong technical expertise in supporting enterprise-wide operations

 

additional experience

sr. systems consultant, csp

consultant, triad management systems

network administrator/systems engineer, burt hill kosar rittelmann

application developer, gt systems

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education

bachelor of science in management information systems

carnegie mellon university, pittsburgh, pa

 

certifications & professional development

brio explorer 6 ~ cisco certified sales expert (ccse) ~ emc introduction to ecc / open edition 5.1  ~

emc pm ~ emc symmetrix architecture overview (dmx) ~ microsoft certified professional (mcp) c windows 2000 professional / server / network+ ~ ms sql server 7 administration ~ veritas enterprise sales specialist ~

vmware business continuity, testing & development environment, and server consolidation & containment ~

vmware desktop manageability & security

 

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