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xxx-xxx-xxxx

7845 lady smith lane - jacksonville , fl 32244

abc@xyz.com

 

yyyyyy x. yyyyyy

 
yyyyyy x. yyyyyy

motivated human resource manager eager to contribute broad knowledge of operations toward actively supporting a progressive company in optimizing performance through proactive staffing and administrative practices

profile

ø  offer over 8 years progressive human resource management experience, including extensive experience in benefits administration, payroll, recruiting, hiring, training, staff development and evaluations.

ø  comprehensive background in p&l, promotions, merchandising, customer service, inventory management, shipping and receiving.

ø  entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget administration.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

career achievements

  significantly decreased voluntary attrition at the home depot by 53% and reduced yearly voluntary attrition by 13.5% by identifying and implementing employee programs that highlighted and encouraged employee achievement and development, while boosting morale.

  proactively increased home depot s corporate visibility in the recruiting industry by developing corporate image and strengthening public relations.

  successfully created and executed a proactive approach to safety programs at american national delivery by developing a safety vision, mandatory training regimen, incentives, and senior management involvement.

  reduced outside services and saved hardage-giddens funeral homes $87,000 annually; received operations award in 2003.

education

m.b.a., focus in hr management - university of phoenix (jacksonville, fl), 2008; gpa: 3.88

b.s. in business management, focus in hr management - university of phoenix (jacksonville, fl), 2007

professional experience

human resource manager, the home depot - jacksonville, fl                                           2006-present

  contribute dynamic leadership skills in managing all aspects of human resources operations for 166+ employees, with full accountability for counseling, orientation and conflicts-resolution.

  spearhead diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning, program development and employee relations.

  proficiently design, develop and implement programs and strategies to maximize human capital and drive performance goals.

  created and launched a diversity and inclusion structure in order to increase employee awareness of cultural differences.

  efficiently plan, coordinate and steer performance management processes for projects and personnel, including contribution ratings, salary administration, promotions and performance improvements.

 

 

page 1 of 2

james keen                                                                                                                                                page 2 of 2

 

 

human resource manager, american national delivery, inc. - jacksonville, fl                     2006

  directly oversaw human resources functions for over 120 employees and 6 district service stations, while ensuring compliance with federal, state and company safety regulations.

  exhibited solid leadership abilities and human resources expertise in managing labor relations, compensation reviews, recruitment, employee training and policy development.

 

assistant operations manager, hardage-giddens funeral homes - jacksonville, fl 1996-2006

  provided hr and management support to 70+ employees; actively supported staffing, performance management, program coordination and workforce development.

  built and established key relationships with senior management, hr team members and staff.

  collaborated with management and team members in planning and executing special programs.

professional development/training

managing for excellence - wilson learning center (jacksonville, fl), 2003

managing problem employees & difficult supervisory situations - univ. of north florida (jacksonville, fl), 2000

the seven habits of highly effective people - covey leadership center (jacksonville, fl), 1998

community activities

team depot - home depot; build playgrounds throughout jacksonville, fl for children.

first coast diversity inclusion council - home depot; build diversity awareness.

orange affinity council - home depot; spread diversity education.

first coast business leadership network - home depot; support people with disabilities.


 

 


date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

from leading high performance teams and facilitating superior employee development to reducing operating costs and executing proactive processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  as illustrated by my career background, i have continually advanced in human resources, assuming increasing levels of responsibility for hundreds of employees.  to complement my experience, i offer a master of business administration, with a focus in human resource management.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

james keen

 

 

 

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