career objective

recent graduate with ba in psychology eager to contribute excellent organizational, problem-solving, and interpersonal relations skills toward supporting the employer as a driven and productive team member

 

profile

ø  strong practical client relations and business support experience along with extensive academic background in psychology facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  meticulous attention to detail and proven record of maintaining high quality standards

ø  demonstrated ability to perform multiple concurrent functions in fast-paced, deadline-driven environments

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative settings

education

brooklyn college c the city university of new york, brooklyn, ny                                  september 2010

bachelor of arts in psychology

kingsborough community college c the city university of new york, brooklyn, ny             january 2006

associate of applied science

 

~ additional studies ~

new york city college of technology c the city university of new york, brooklyn, ny

the city college of new york c the city university of new york, new york, ny

new york university, new york, ny

 

professional experience

bhatia law firm, new york, ny                                                                                              5/08 c 8/08

front desk receptionist

• served as initial point of contact for clients of this busy law firm; greeted clients in the office, responded to and directed calls, and relayed messages to attorney
• assisted lawyer with cases, filing, court communications, and banking functions

diamond dental, brooklyn, ny                                                                                              5/08 c 9/08

dental assistant

• supported two dentists in a wide range of duties at established dental practice; acted as a chairside assistant, performed x-rays, and prepared samples for lab work
• provided excellent customer service, explained procedures to clients, scheduled appointments, verified insurance coverage, and collected payments