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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

team-driven, solutions-focused professional eager to contribute proven public relations,

human resources, and customer service skills toward optimizing a company s productivity and profitability.

 

profile

 

ø  generate positive public relations to create new business opportunities while building critical community relationships and professional networks.

ø  demonstrate dynamic prioritization skills, including quickly identifying and resolving daily challenges in a proactive manner while maintaining exceptional work ethics.

ø  thrive within fast-paced, high-pressure environments while concurrently prioritizing and streamlining processes to increase efficiency.

ø  foster cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to reflect positively on customer / client satisfaction and company well-being.

 

professional experience

 

staff representative / organizer, seiu district 1199 wisconsin, madison, wi                                 2007 c 2008

 

ø  applied superior administrative talents toward successfully liaising between over 700 healthcare members within a high-volume healthcare facility, including nurses and service / support employees.

ø  empowered associates by leading union-based motivational efforts critical toward building valuable staff-oriented direct and indirect involvement and ensuring optimal personnel loyalty.

ø  contributed profitable organizational abilities instrumental in directing member involvement in major elections and negotiations activities and all political campaign efforts.

 

human resources administrative assistant, community living alliance, madison, wi                      2006 c 2007

 

ø  maximized operational success by strategically supporting company-wide recruiting and benefit functions, along with accurately maintaining employee files, processing / verifying new hire paperwork, and validating wage and personnel requests.

ø  created dynamically effective new employee training programs, including developing and maintaining high-quality standards for all associates to provide consistency within business operations.

ø  demonstrated skill in preparing comprehensive reports for executive-level management, along with assisting with miscellaneous departmental administrative activities as necessary.

 

collections specialist, wisconsin department of health and family services, madison, wi            2003 c 2006

 

ø  utilized exceptional communications and interpersonal relationship-building proficiencies to provide customer service excellence and beneficial liaison activities between elderly, company representatives, and estate-oriented attorneys.

ø  resourcefully researched and fielded medicaid-related federal and state status questions, along with preparing confidential correspondence for representatives and attorneys regarding complex estate matters.

ø  optimized departmental efficiency by effectively maintaining estate records within an innovative, personally-created electronic database.

 

program assistant 3, wisconsin department of regulation and licensing, madison, wi                 2000 c 2003

 

ø  successfully provided personalized service to customers applying for state-based professional licensure.

ø  ensured organizational compliance with all state and federal statuses in support of licensure obtainment activities; attained advanced knowledge of public-sector administrative rules and regulations.

 

education and professional training

 

b.a., human resources                                                                                                  upper iowa university

a.a., supervisory management                                                                      madison area technical college

 

basic and primary leadership schools • tamms the army maintenance management school

united states army

 

~ member of the society for human resources management ~

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding business support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i am eager to apply my broad business background in public relations, human resources, and customer service toward actively supporting the optimization of your company s productivity and profitability.  throughout my career, i have been able to generate positive public relations to create new business opportunities while building critical community relationships and professional networks.

 

you will find me to be a team-focused, solutions-oriented leader who is able to drive organizational success by fostering cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to reflect positively on customer / client satisfaction and company well-being.  in addition, i have the ability to thrive within fast-paced, high-pressure environments while concurrently prioritizing and streamlining processes to increase efficiency and consistently maintaining solid professional work ethics.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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