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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

dynamic leader with expertise in business development, account management, operations and customer relations eager to contribute toward supporting the employer in optimizing operational and financial performance.

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career profile

ø  two decades of relevant business development and operations management background.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  award-winner for outstanding performance.

ø  career built with leading organizations in telecommunications and auto care.

ø  demonstrated leadership/training abilities in directing critical management, staff development and recruitment in a challenging environment.

ø  background in all facets of planning and executing marketing/promotional programs.

ø  proven supervisor of sales and retail personnel.

ø  skilled in advanced it software applications.

ø  adept in program development, customer relations and oversight.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  solid understanding and knowledge of cost control, jit and positive supplier/vendor relations.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications, presentations and contract negotiations.

ø  university-level business training.

 

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professional experience

sprint/nextel, atlanta, ga                                                                                                              1993 - 2008

sales manager

       promoted to key management role due to outstanding performance in earlier roles as account representative and indirect account manager.

       initiated and directed all business development activities.

       oversaw and directed professional sales personnel.

       acted as main contact for retail unit store principal.

       effectively trained and developed sales associates.

       researched and approved new unit locations.

       aided store managers in personnel recruitment.

       met/exceeded targeted quotas on a consistent basis.

       personally delivered top sales revenues on multiple occasions.

       president s club and president s council.

 

pep boys, atlanta, ga                                                                                                                  1990 - 1993

store manager

       retained to oversee all functions of high-volume location.

       developed and implemented positive policies/procedures.

       ensured outstanding customer service.

       recruited/trained/developed store personnel.

       delivered targeted revenue quotas consistently.

 

---

education

university of akron, akron, oh

business studies

 

 

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an operations management assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over two decades of successful business experience in major corporations.  to complement this background, i possess demonstrated expertise in business development, account management, planning, staff direction and customer relations as well as strong analytical and problem-solving capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

attachment

 

 

 

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