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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

proficient it professional eager to contribute technical expertise, infrastructure capacity, strong project management and customer service skills in a challenging systems administration assignment actively supporting an organization in maximizing performance.

 

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career profile

ø  recently-gained aas, information technology.

ø  ccna certification.

ø  knowledgeable in network engineering, user service and software operating systems.

ø  proven testing and troubleshooting capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems and telecommunications issues.

ø  background in effective project management.

ø  capacity in helpdesk and end-user/sales support.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.

 

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education

century college

associate in applied science, information technology, 2009

3.32 gpa

 

ccnp-4

ccna certified 2010

 

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technology skills

mac os 9, os x server, windows 95/2003 server/xp/vista, ms office suite (word, excel, powerpoint), ms publisher

 

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professional experience

peterbilt                                                                                                                                      most recent

contractor

       retained to provide inspection/documentation of facility maintenance.

 

thermo-gard windows                                                                                                                  1998 c 2003

representative

       recruited for customer service, account management and product presentation.

 

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