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YYYYYY X. YYYYYY
P.O. Box 561 ¹ Xxxxxx, XXXXXX xxxxxx ¹ xxx-xxx-xxxx ¹ abc@xyz.com
Experienced Administrative / Office Management Professional
Highly Regarded Support Professional with expertise in relationship cultivation, office administration and insurance/healthcare industry experience. Outstanding organizational ability, office efficiency and time management skills with a reputation for excellence and high quality production. Thrive in a fast paced, challenging environment that offers new opportunities for accomplishments and success. Eager to integrate healthcare industry knowledge and strong relationship management skills in a position with a progressive organization that values solid professional abilities, tenacity and a desire to build strong business processes.
University of Xxxxxx, Hagerstown, XXXXXX - Psychology Studies (In Progress)
Key Skills Summary
w Build and Maintain Valuable Relationships
w Consistent Career Progression
w Dedication to Customer Service Satisfaction
w Discerningly Handle Customer Issues
w Effectively Manage Multiple Projects
w Excellent Communication Skills
w Exercise Excellent Judgment
w Learn New Tasks Quickly
w Loyal and Dependable
w Quick to Learn New Technology
w Strategic Planning
w Strong Analytical Skills
w Attention to Detail
w Scheduling Capabilities
Professional History
Premier Benefits Resources, Hagerstown, XXXXXX (2008 to 2009) - Health Insurance Office Manager
w Drive organizational and office management activities in a fast paced Health Insurance Office; consistently meet and exceed employer expectations for sales, revenue and growth performance.
w Utilize strong research and data collection skills to obtain relevant information for health insurance quotes for clients, explain product benefits and features and ask as liaison for benefit inquiries.
w Establish strong business relationships with internal and external contacts to support organizational goals for business development and customer service goals.
w Oversee day to day activities for Office Assistant, train, mentor and provide ongoing guidance for office staff.
West Corporation, Omaha, NE (2005 to 2007) - Customer Service Representative
w Efficiently and effectively managed high volume customer inquiries in a virtual office setting; self motivated with the ability to prioritize client needs and independently complete tasks.
w Performed accurate data entry of customer information and explained products and features of various products to close sales.
Tribune-Democrat, Johnstown, PA (1994 to 1996) - Advertisement Assembly
w Efficiently and accurately advertising supplements for a high volume daily newspaper.
Richland Manor, Johnstown, PA (1989 to 1993) - Health Care Resident Aide
w Provided compassionate & caring assistance to residents of a long term and rehabilitation care facility.
YYYYYY X. YYYYYY
P.O. Box 561 ¹ Xxxxxx, XXXXXX xxxxxx ¹ xxx-xxx-xxxx ¹ abc@xyz.com
<Company>
<Person>
<Title>
<Address>
<City, ST Zip>
Dear Mr./Ms. ____:
During my comprehensive career as an Administrative Assistant and Office Management Professional, I have gained considerable project management and business support experience in the healthcare and insurance industries. I am well versed in managing multiple tasks in a fast paced setting, and have extensive client relations experience to offer you.
In addition, I have a solid record improving operations through a dedication to streamlining efficiencies, and the implementation of new processes. This along with my expertise in strategic planning and customer relations make me an ideal candidate for your organization.
I have a solid record of achieving or surpassing performance expectations. My ability to cultivate relationships and manage business office functions makes me an ideal candidate for your <position name> position. I am highly computer savvy and know how to delegate responsibilities and coordinate my time. I believe I could make great contributions to <organization here> in the position of <position here>.
The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>. As a seasoned professional, I believe it would be mutually beneficial for us to meet. I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them.
Thank you for your time and consideration.
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