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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

versatile business professional eager to contribute broad-scope customer service experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

profile

 

  • offer solid and progressive executive-level consumer service experience, including expertise within client services, customer relations and communication capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • skilled at performing independently or within a team to exceed all operational goals and objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • dynamic communication, troubleshooting, conflict-resolution, and relationship management skills.

 

professional experience

jewelry specialist j.c. penney                                                                                                   2007-present

  • actively facilitate productive relationships with customers, while providing exemplary service through product quality, attentiveness and honesty.
  • successfully steer sales operations to generate high volume growth and revenue; effectively maintaining monthly productivity.

 

project manager bulldog logistics and movers                                                                               2007

  • efficiently negotiated contracts with subcontractor and equipment suppliers to achieve competitive pricing and boost bottom-line profitability.
  • tasked with a broad range of responsibilities, from maintaining weekly inventory and industrial purchasing to ensuring customer loyalty.

 

general laborer manpower                                                                                                                2006

  • actively assisted contractor in building projects, from building scaffolds for workers and equipment to cleaning and maintaining a safe work site.

 

courtesy clerk brookshire s                                                                                                              2005

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

professional education

 

bachelors of arts in psychology university of louisiana monroe, la                                             12/2009

member of psi chi international honor society 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a customer service capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in customer support, client services and interpersonal communication. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

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