yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(301)-693-8246 

abc@xyz.com

country of citizenship: united states

veteran s preference: n/a

 

vacancy announcement#:

 

core competencies

microsoft certified systems engineer, information technology, computer technology, network administration, management information systems (mis), point of sale (pos) systems, technical analysis and troubleshooting, system upgrades and maintenance, disaster recovery, user support, team leadership, project management, customer service, client relations, technology patent research

 

professional experience

 

06/2007 to present

lotte plaza

ellicott city, md                                                             

it manager

supervisor: tek lee; phone xxx-xxx-xxxx cell; permission to contact : yes
work hours: 47.5 hrs / week
salary: $1,200/week

optimize operational efficiencies and productivity by proficiently managing and upgrading pos infrastructure and system.  effectively implement back office and pos system computer stations and software in support of critical multi-store grocery chain operations; additionally administer and maintain wan and telephony.  apply strong analytical skills toward efficiently troubleshooting and resolving performance problems.  maintain system at maximum levels through ongoing backups, archiving and disaster recovery.  relied on as subject matter expert on all technology support issues

 

10/2006 to 06/2007

verizon connected solutions, inc.

glen dale, md                                         

multimedia services technician   

supervisor: timetha banks; phone xxx-xxx-xxxx cell, 301-805-7863 office; permission to contact : yes
work hours: 40 hrs / week
salary: $21.95/hour

demonstrated broad scope of technical skills in efficiently facilitating residential and commercial structured wiring system projects including installation, testing/certification, troubleshooting, and moves/adds/ changes; responsibilities encompassed broadband (dsl/cable/ftth) internet access projects and onsite user support as well as traditional residential phone services.  consistently ensured superior customer servicing vital to sustaining and growing business.

 

 

page 1 of 3

 

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experience continued

 

2000 to 2006

rhee bros., inc.

columbia, md                                                                             

system manager                          

supervisor: phillip ahn; phone 215-820-4853 cell; permission to contact : yes
work hours: 47.5 hrs / week
salary: $980/week                         

successfully led top-performing mis team supporting accounts payable, accounts receivable, inventory control, sales, and ordering operations via unix-driven add+on system and peachtree software. delivered quality helpdesk and training support for approximately 50 ms office and xp users in excel, access, outlook, and network-related problems.

serving in capacity of system administrator, held direct accountability for ms windows 2003 server analysis, design, implementation, and maintenance for active directory and file, ftp and terminal servers.  expertly installed, configured and managed ms exchange server 2003, outlook, dns server, and xp workstations.  efficiently installed/deployed lan networks, using cat-5 cables, dell switches and hubs and configured computers with tcp/ip settings in both wired and wireless environments.  adeptly installed and configured cisco router 1700 for point-to-point office connections and maintained for optimal performance.  spearheaded daily backups and managed system security for 4 windows servers via veritas backup10 and symantec antivirus corporate edition 10.  successfully troubleshot and repaired more than 50 windows xp/2000/98 os computers and hardware.

                    

1999 to 2000

hyh electrics c bethesda, md                                             

assistant electrician      

facilitated commercial/residential building wiring, installation of light fixtures and configuration of service panels.                                                             

 

1995 to 1997

samsung advanced institute of technology (sait) c giheung-si, korea                      

patent researcher           

actively collaborated as member of technology information team in conducting research for uspto patent applications focused on laboratory inventors in the fields of digital signal processing, mpeg, computer graphics, and audio recognition technologies.

                          

education

hanyang university-seoul, korea

degree: b.s. in mathematics

date earned: 1994

credit hours earned: 151

 

professional credentials/certifications

 

microsoft certified systems engineer (mcse, nt); 2000

 

 

yyyyyy x. yyyyyy                                                                       page 3 of 3

 

 

technical skills (select listing)

 

ms windows 2003 server for active directory, file server, ftp server and terminal server.

ms exchange server 2003, outlook, dns server and xp workstations

windows xp/2000/98 os

ms office and xp, excel, access, outlook; peachtree accounting

unix

lan, wan and telephony

tcp/ip c wireless and wired

cisco routers, cat-5 cables, dell switches, hubs,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(301)-693-8246 

abc@xyz.com

country of citizenship: united states

veteran s preference: n/a

 

 

date

 

 

re: (insert position title/vacancy posting #)

 

i am extremely interested in being considered for a (insert position title) position with your organization.  to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i am a microsoft certified systems engineer (mcse, nt) with an extensive it background.  my areas of expertise range from network and systems administration to help desk and onsite user support.  i am proficient in installing, configuring, upgrading, troubleshooting, and maintaining systems to maximize operational efficiency, productivity and quality and possess strong team leadership and project management skills. i have worked with a broad range of technologies, hardware and software, applying my skills and knowledge toward diverse environments/industries and increasing responsibilities. to complement this background, i offer a bachelor of science in mathematics.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy