yyyyyy x. yyyyyy	xxx-xxx-xxxx		michael brito
fairfield, ca 94533	abc@xyz.com		manager

objective

dynamic manager with extensive background in the health care industry eager to contribute strong administrative, operations and leadership abilities toward supporting western dental in optimizing performance

profile

ø  offer extensive experience in operations management, with comprehensive human resources background in employee training, development and relations.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

career achievements

ø  generated over 6% profit gain every month and boosted guest services satisfaction by 35%.

ø  decreased employee turnover rate by effectively training employees according to company procedures.

ø  innovatively designed, developed and implemented a successful site beautification project.

ø  awarded 3 army achievement medals, 2 certificates of achievement and a battalion coin.

ø  constantly maintained abreast of new types of loans and other financial services/products in order to effectively meet customers' needs.

education

masters of business administration - grand canyon university, in progress

bachelors of science in business management (in progress) - university of phoenix (fairfield, ca), 2007

professional experience

nelson staffing/ northbay hospital                                                                                      2007-present
human resource representative

  apply industry knowledge and human resource expertise toward verifying and facilitating personnel actions while ensuring strict compliance with medical center policies and procedures and departmental management directives, demonstrating exceptional project management and organizational skills in achieving operational goals and timelines.

  review personnel forms for completeness, accuracy, timing, and conformity to policy guidelines to include faculty appointments; make recommendations and process forms as appropriate.

  exhibit solid interpersonal relation and communication talents in building and establishing key relationships and liaising effectively with hr managers/representatives, departmental business managers, administrative staff and department senior management to obtain and provide information.

 

 

 

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michael brito                                                                                                                            page 2 of 2

 

brito & brito financial services                                                                                            2003-2007

owner & loan originator

  contributed industry experience and dynamic analytical skills in reviewing and updating credit and loan files; collaborate with underwriters to resolve mortgage application problems.

  innovatively designed and launched targeted marketing strategies supporting enterprise-wide operations; analyze potential loan markets and develop referral networks in order to locate prospects for loans.

  conducted comprehensive review and analysis of applicants' financial status, credit, and property evaluations to determine feasibility of granting home loans.

 

jack anthony s industries                                                                                                    2001-2003

sr. assistant manager

  maintained full accountability for managing the daily operations of a full-service car wash and supervising 20 employees.

  spearheaded diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development and hr documentation processing.

  proactively identified, recommended and implemented new customer relations procedures and management training policies.

  actively liaised and collaborated with management, hr and administrative managers and support staff to maximize efficiencies and quality in generating critical information supporting operations.

 

united states army                                                                                                                         1997-2001

personnel supervisor (1999-2001)

  effectively planned, coordinated and facilitated complex administrative functions and supervised/trained military administration personnel on administration, common collective tasks and leadership techniques focusing on communication retention.

  directly led the action section to pass the army inspection team for the first time in 5 years.

personnel specialist i& ii (1997-1999)

  effectively processed and organized paperwork for personnel exiting from the military, with full accountability for supervising absent-without-leave soldiers and company guidon.
certificate of achievement.