career objective                              

 

persuasive, bilingual manager eager to contribute expertise in operations, team building, customer service, and fiscal administration toward actively supporting bottom-line optimization for progressive organization.

 

profile                                                

 

ø  consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of client needs.

ø  effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous accounts with varying degrees of priority.

ø  excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen.

ø  reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to sense of urgency and tenacious commitment to results.

ø  technically savvy with expertise in microsoft office suite (word, excel, powerpoint, outlook, access), adobe acrobat, netscape navigator, internet explorer, and windows operating system.

ø  fluent in german.

 

professional experience                

 

walgreens company-jersey city, nj                                                                              2006 to present

assistant store manager

  steer operational and strategic direction of retail store through cultivation of dynamic, high-performance management and support teams; delivery of superior customer service; and oversight of financial, administrative, hr, sales, purchasing, and quality control areas.

  initiated proactive monitoring and procuring of food, beverage, and pharmaceutical inventories to achieve optimal stock levels while minimizing overhead expenses.

  enforce all federal and corporate health and safety regulatory standards while implementing policies and procedures to catalyze profitability and productivity.

  contain labor costs through expert workflow coordination and structure schedules that capitalize on efficient team members by reducing overstaffing.

 

chevy chase bank-chevy chase, md                                                                                2005 to 2006

senior sales associate

  supported diverse array of clientele through targeted marketing and sales of banking products as well as timely and accurate execution of deposits, withdrawals, and other account services.

  assessed customer profiles and recommended viable solutions to augment existing financial positions for optimal profitability.

  compiled weekly and monthly financial audit and open order reports and reviewed purchasing information for discrepancies.

  assisted senior sales and service associates as well as management with fulfillment of daily operational and sales objectives.

 

eatzis market and bakery-rockville, md                                                                             2002 to 2005

administrative assistant

  successfully trained and led high-performance, customer-focused sales team to drive revenues, customer service, and retention rates within fast-paced environment.

  formulated marketing and merchandising strategies to best showcase product line and ensured proper maintenance and restocking of inventory levels to guarantee supply.

  generated daily reports in accordance to management-designated specifications and performed daily closing routine.

 

**    ***    **

further experience as office manager for vijic, inc.

 

education & activities                     

 

strayer university-takoma park, washington d.c.

master of business administration

 

university of nairobi-kenya

bachelor of arts in sociology and german

 

graffins college-kenya

associate of science in computer applications and software