Dynamic, ambitious, and creative recent college graduate with real world, hands-on management and business administration skills eager to integrate education and strong leadership ability into a position with a progressive organization.

Core competencies include:

 

   Fluent in English/Spanish/Italian

   Analysis and Problem Solving

   Recruiting/Interviewing/Hiring

   Staff Training and Development

   Drive Key Business Initiatives

   Customer Service Focused

   Business Operations

   Financial and P&L Accountability

 

Professional History

 

US Census Bureau                                                                                                                                                 2009 to Present

   Began tenure in position as an Enumerator; located and listed housing units on a handheld device, interviewed residents, and collected data for Census reporting.

   Gained promotion to Clerk; checked accuracy and quality of data collection process, and interacted with the Quality Control Team to ensure compliance for control standards.

   Currently assigned as a Recruiting Assistant; locate available office space for Census operations, recruit and interview potential Census Staff, verify identification, review test answers and assist in the processing of over 200 candidates weekly.

 

Borders Books, Music, and Caf                                                                                                                      2003 to 2009

Book Seller/Supervisor

   Provided leadership and fostered teamwork in the store; supported and executed strategies to maximize sales, customer service, and operational goals.

   Supported operational standards to increase profitability including; implementation of marketing and merchandising standards, inventory management, and customer service.

   Greeted customers, assisted them in finding specific products, and directing them to their areas of interest.

   Supervised, trained and mentored 30 store employees, and oversaw day to day operations of Caf including inventory management, health and safety compliance, and opening/closing procedures.

 

Starbucks Coffee Company                                                                                                                                  2000 to 2002

Assistant Store Manager

   Provided leadership for retail store operation including assisting in all  hiring & training, purchasing, inventory management, scheduling, budget administration, monitoring of customer service indicators and acting as liaison for corporate operations initiatives.

   Ensured speed of service requirements, and met company standards for timeliness of sales.

   Maintained a progressive management style and open-door policy among staff, lead by example and display customer first attitude.

 

Education and Certifications

               

Florida International University - Bachelors Degree, English,

Miami Dade College - Associates Degree - Graduated with Honors

2009  FTCE  General Knowledge

 

 

 

Name

Title

Company

Address 1

Address 2

City/State/Zip

 

 

 

Date Here

 

 

Dear <Name Here>,

 

As a recent college graduate eager to combine my professional and educational experiences into an entry-level management position, I believe after reading the description for <position here> on <where you found the posting here>, that I am the ideal candidate for the position.

 

Unlike typical new graduates, I have a solid amount of professional experience to contribute to <company here>.  I have been called ambitious and self motivated by my superiors, and I have enjoyed much success in all of the positions I have held.   I am able to drive process improvement, recruiting, customers service and operations activities in a variety of settings, and my sales and management skills are top notch.

 

I would welcome the opportunity to learn more about the position and am anxious to speak with you further.  I believe it would be mutually beneficial for us to meet, and I will contact you within a week to arrange for an interview.   Should you require any additional information, I can be contacted at the phone numbers listed above.

 

Best Regards,