Yyyyyy x. yyyyyy                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                          abc@xyz.com

 

Career Objective                                                                                            

Results-driven leader eager to contribute print production and content management system expertise as well as dynamic project management and client servicing skills toward actively supporting a progressive organization in optimizing performance

 

Profile                                                                                                              

Ø  Offer approximately 13 years of experience in print production and managing in-house and offshore typesetting, with comprehensive background in managing, administering and implementing Content Management systems..

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

Ø  Exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies to boost company leveraging.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

Ø  Knowledge in creating SOP's and procedures for all processes when the account managers/project managers request enhancements, new implementations and bug fixes.

Professional Experience                                                                               

Data Communique - Carlstadt NJ                                                                                   1995-Present

Senior Account Manager (2005-Present)

  Promoted to contribute dynamic leadership skills in managing all in-house and offshore development assignments using a tracking system.

  Proactively build and establish key relationships and liaise with management, staff and vendors; provide updates, scope and costs to account managers, sales and executive management.

  Drive all software application testing and reviews, identify and address existing and potential issues and create proactive upgrades and enhancements for optimal results.

  Apply industry expertise and strong communication skills toward acting as first point of contact in responding to DocuBuilder 3.0 inquiries and troubleshooting problems.

  Chosen to contribute as an active Member of the Process Improvement Admin Team.

  Strategically design and develop Project Plans to track deadlines and accomplishments as well as tracking spreadsheets to manage projects and to store relevant project information, demonstrating exceptional project management and organization skills in achieving operational goals and timelines.

  Deliver small- to medium-sized projects including new applications and enhancements to Mutual Fund based clients.

Print Production Coordinator (1999-2005)

  Maintained full accountability for leading the in-house and outsourced print production from conception to delivery for key mutual funds clients including Morgan Stanley, Goldman Sachs and Evergreen Investments.

  Managed an in-house team and offshore team of typesetters, handling various documentation including Shareholder Reports, Fact Sheets and Prospectuses.

 

Education                                                                                                         

Business Administration & Management Information Systems - Berkley College (WoodBridge, NJ), 1996-1998

Technical Proficiencies                                                                                 

  DocuBuilder (Content Management Software Application), Logic, ProMail, Test Track

  Microsoft Office, Project, Access, Visio

  Adobe Acrobat, HTML, XML, Unix

  Windows 95, NT, 98, 2000, XP, Vista, 2000 Server, 2003 Server