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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
objective
results-driven manager with expertise in business development, team building, public/client relations, and administrative operations eager to contribute talents toward actively working with the employer to maximize productivity, efficiency and profitability.
career profile
ø b.s., biology.
ø over 12 years of successful business background.
ø expertise in marketing, promotion and direct sales.
ø exceptional customer service and employee relations abilities.
ø career built in roles of increasing authority and responsibility with national leaders.
ø knowledgeable in all phases of management, unit operations and personnel direction.
ø exceptional capacity in increasing sales revenues and market share.
ø demonstrated competence in p&l, labor forecasting, vendor relations and inventory management.
ø expertise in recruitment, training and development of effective teams.
ø adept in team supervision, leadership and motivation.
ø knowledgeable in administrative procedures, policy implementation, safety and health.
ø proven capacity to integrate new technologies to maximize productivity and profitability.
ø excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.
ø well-organized multi-tasker with exceptional interpersonal skills.
ø deliver outstanding results on a consistent basis.
ø proficient in advanced business software applications.
professional experience
mrch business consulting & development co., colorado, nebraska and wyoming 2007 - present
business development executive
tasked to recruit and develop fortune 100 company clientele through business and personal relationships.
perform consulting; business development, lead generation, multi-level training and operations management services.
facilitate client care financial services and funding/monetary development.
service such major accounts as world financial group - aegon.
utilize expertise in business operations, corporate/private sector management, organizational management and sales team management capacities to aid business development.
olinger andrews caldwell gibson funeral home, castle rock, co 2006 - present
location manager
retained to manage funeral home operations and business development.
spearhead financial, budgeting, marketing, training and staff supervision.
assess and report operations issues/results to market office.
monitor and control all staff and service scheduling
achieve osha and ada compliance including ftc regulations
- continued -
yyyyyy x. yyyyyy
page two
wyuka funeral home, cemetery & park, fairview cemetery and wyuka historical foundation, lincoln, ne
co-director of funeral home and cemetery operations 2004 - 2006
oversaw comprehensive operations of funeral home and cemetery business operations including personnel and services.
evaluated and utilized market trends/demographic data.
developed and implemented annual budgets.
regulated and trained all osha and ada compliance along with ftc regulations.
wyuka funeral home, lincoln, ne
funeral home manager 2002 - 2006
tasked to administer and direct all business development and operations activities.
supervised, trained and directed all services and staffing.
initiated and implemented successful advertising and marketing programs.
met/exceeded all osha/ada/ftc compliance standards.
prime succession, inc. - metcalf funeral home, lincoln, firth & ceresco, nebraska
funeral director/embalmer 1999 - 2002
brought into organization to manage urban location with two rural satellites.
directed staff and services.
facilitated efficient trainings and trust reporting.
dugan funeral services, fremont, ne
funeral home manager 1996 - 1999
hired to direct all facets business and operations.
developed and launched effective advertising and marketing.
achieved consistent osha and ada compliance including ftc regulations.
played key role in planning and building new company firms.
planned and initiated annual operational budget.
education
belford university - online university
b.s., biology, 2007
kansas city kansas community college, kansas city, ks
associate degree, mortuary science, 1990
hastings college, hastings, ne, 1986-1989
pre-med/biology major
english literature minor
licenses/certifications
colorado notary public, 2007
colorado life and health license, 2007
finra - u4 - securities, 2008
mortuary science practitioner - colorado, 2007
certified cemetery-funeral executive (ccfe) national certification, 2006
certified funeral service practitioner (cfsp) national certification, 1997
nebraska pre-need sellers license, 1992
nebraska life insurance license, 1992
nebraska funeral director and embalmers license, 1991
national
funeral service board certification, 1990
yyyyyy x. yyyyyy 0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a business development capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over 12 years of highly successful management experience with national leaders progressing to the unit manager level. to complement this background, i possess demonstrated expertise in managing/training employee teams, overseeing sales, p&l, advertising/promotion, public relations and customer service, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
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