Master Water Restorer eager to contribute extensive estimating and project management expertise toward supporting a progressive company in achieving business goals and objectives.

 

 

         Significant background in water mitigation, sewer damage and mold remediation; equally proficient in hands-on tasks and directing crew members.

         Considerable management experience; train, motivate, and direct crew in performing tasks efficiently and professionally; enforce and ensure strict attention to occupational health/safety rules and regulations.    

         Substantial experience in contract administration, public/client relations, estimating, project leadership, and driving outstanding customer service and satisfaction.

         Leverage proven organizational strengths to determine/devise work schedules, supervise staff, and steer stringent quality control and assurance.

         Committed to completing initiatives within challenging timeline and budget parameters; gracefully balance multiple priorities with competing deadlines.

         Captured and maintained excellent cost savings through strategic negotiations with vendors, insurance providers, sub-contractors, and material suppliers to reduce costs and improve net profitability.

 

 

Flood Tech, Palm Desert, CA, 2004 to 2009

General Manager

• Spearheaded daily business operations for firm providing water damage restoration and mold remediation to residential and commercial client base.
• Successfully completed water damage and mold remediation projects ranging from $2.5K to $40K+, with accountability for submitting bids, establishing customer rapport, directing technicians, and liaising between client and insurance company.
• Leveraged a sharp eye for detail to accurately estimate all water mitigation, sewer damage and mold remediation.
• Streamlined administrative operations by resourcefully creating database to share information between front and back office.
• Drove marketing and advertising campaigns, methods and approaches to solicit new customers, and provided superlative service to maximize referrals, retention, and satisfaction.
• Established and maintained a 90% referral-based business.
• Applied dynamic leadership talents toward interviewing, hiring, training, directing and supervising up to 25 employees; devised work schedules and dispatched staff to job sites. 

 

Continued

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

• Facilitated industry-specific continuing education courses on a monthly basis to ensure competitive positioning and top-performing technicians.
• Exercised excellent organizational, planning and financial skills to purchase materials, process payroll, perform vendor negotiations, and ensure consistent adherence to budgets.
• Championed business growth of 60% in one year through effective sales management and cold-calling efforts.

 

MWR   Master Water Restorer     

JSR     Journeyman Fire & Smoke Restorer        

JTC     Journeyman Textile Cleaner  

ASD    Applied Structural Drying        

AMRT             Applied Microbial Remediation Technician      

WRT   Water Damage Restoration         

SRT    Fire & Smoke Restoration    

HST    Health & Safety Technician       

RRT    CPT Repair & Reinstallation  

CCT    Carpet Cleaning Technician           

UFT     Upholstery & Fabric Cleaning Technician

Xactimate Level 1 and 2       

 

Seminars & Workshops:

 

Chuck Dewald Drying School & Vortex Drying

Applied Thermography

Commercial Drying Technician C Going Commercial

More Flood Marketing

WFCA Carpet Installation

ITCS Stone Restoration and Refinishing

Ecolab Stone Restoration and Maintenance

North Respiratory Protection Awareness

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

Are you currently seeking an ambitious and personable <insert job title/position> with strong leadership experience, proficiency in the water damage restoration industry, and an extensive project management background?  If so, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you outstanding talents in project estimating and coordination, excellent qualifications in mold remediation, and exemplary expertise in cost control, personnel leadership, and customer service. To complement these qualifications, I offer an unwavering commitment to achieving quality and efficiency in all endeavors.

 

If selected to join your organization, you will find me to be a conscientious and dedicated professional committed to supporting you in achieving your objectives through superior performance and initiative. I would most certainly be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.

 

Truly yours,

 

 

 

Yyyyyy x. yyyyyy