yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven administrative professional seeking a challenging office position where expertise in office administration, computer technology, and customer service will prove instrumental to company success.

career profile

 

ø  strong administrative background; consistent record of improving productivity, reducing costs, and resolving office issues.

ø  demonstrate capacity to provide comprehensive support for all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.

ø  proven record of training and mentoring administrative staff to achieve company vision and mission.

ø  adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

ø  proficient in a wide variety of computer systems and support of information systems, including microsoft word, excel, outlook, 10 key.

ø  excellent customer service skills, including front desk operations, communicating information, and processing sales orders.

ø  familiarity with human resources functions, including records maintenance, reports, presentations, and project management.

ø  strong background in multi-tasking; effectively handling call switchboard and client communication.

 

professional experience

 

allison automotive group                                                                                                                                                                2005-2008

receptionist/warranty administrator

• efficiently handle incoming and outgoing calls, mail sorting and delivery, customer service and accounts.
• responsible for wide variety of accounting duties, including bills, payments, credit applications, and financial accounts.
• successfully schedule all service appointments, client meetings, and product education.
• effectively process all warrantable work preformed and collaborated with manufacturer for authorization; recovered $70,000 through closing monitoring of claims.

 

applied staffing solutions                                                                                                                                                                        2005

temporary receptionist

• responsible for call switchboard, directing incoming and outgoing calls.
• handled messages, greet clients, assist staff in all administrative duties.

 

horizon usa                                                                                                                                                                                            1999-2005

receptionist/administrative assistant/credit analyst        

• effectively directed client communication and vendor relations.
• consistently prepared high volume deposits for bank delivery.
• responsible for opening new accounts and reviewing all existing accounts; over 15,000 files.
• successfully trained and mentored company receptionist.

education

 

new horizon computer training school, reno, nv
advanced word basic, advanced excel basic, advanced power point basic, access level 1, 2, and quickbooks


yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as an administrative professional and i am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a strong administrative background, computer expertise, and customer service skills. to complement this background, i offer experience in marketing, communications, and client account management.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy