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Dynamic, articulate and adaptable Administrative Support Professional with a proven track record of managing multiple tasks, delivering exceptional customer service and applying strong communication skills to optimize business outcomes.  Eager to contribute advanced technical savvy, problem solving and coordination talents toward supporting the goals of a progressive employer in an Administrative role. 

 

   Documentation Accuracy and Compliance

   Strong Customer Service Skills

   Persuasive and Effective Communicator

   Strong Organization and Planning

   Highly Competitive and Decisive

   Develop Relationships/Influence Decisions

   Effectively Manage Multiple Projects

   Consistently Exceed Goals & Objectives

   Technologically Savvy/Computer Literate

   Problem Solving and Resolution

 

 

2010:  HBI Title Services (an affiliate of Huntington Mortgage Company) - Escrow Loan Closer

   Effectively processed a high volume of mortgage refinance and REO s;  applied strong organizational and scheduling skills to manage multiple simultaneous survey and subordination processes.

 

2009 to 2010:  Dawson Resources, Columbus, Xxxxxx - Escrow Processor Support

   Provided day to day assistance for Escrow Processors; ordered payoff documentation, surveys and subordinations to ensure timely closing processes.

   Effectively prepared lender packages and documentation as needed, input and tracked title orders and accurately prepared title commitment documents.

 

2004 to 2007:  The Talon Group, Columbus, Xxxxxx - Escrow Processor

   Verified, compiled and prepared application information for escrow accounts; verified accuracy of information and obtained property abstract, survey or appraisals as needed.

   Prepared HUD 1 Settlement Statements, coordinated closing schedules between clients, lenders, attorneys and realtors, and initiative/processed wire transfers as needed.

   Leveraged strong review skills to clear title commitments, effectively maintained office supplies and processed a high volume of daily deposits and reconciliation reports.

 

2003 to 2004: Nations Lending Service, Westerville, Xxxxxx - Closer/Title Processor

   Managed a high volume of HUD-1 Settlement Statements for refinancing products for clients in various states; applied strong technical talent to maintaining a comprehensive excel database of closing status and productivity results.

   Reviewed and identified deficiencies in closing documents; revised and corrected issues and ensured a high level of accuracy to optimize quality control results.

   Ordered payoff documents, subordinations and releases to expedite loan closing processes.

 

1996 to 2003:  Metropolitan Title Company, Columbus, Xxxxxx - Closer

   Prepared short form owner and lender policies as well as Hud-1 Settlement Statements for purchasing and refinancing products.

   Actively reviewed title commitments, coordinated closing schedules and reconciled un-cleared check reports as needed.

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