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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
Abc@xyz.com
Objective
Highly accomplished Business Manager eager to contribute exceptional strategic planning, team-building, and operations leadership expertise toward supporting a dynamic organization in optimizing bottom-line performance.
Career Profile
Offering 13+ year background in retail operations management with proficiency in sales development, merchandising, inventory control, and staff development. Critically analyze and assess business operations to determine and enhance fiscal performance, competitive positioning, and profitability. Leverage dynamic team-building talents to develop, motivate, coach and manage highly productive personnel. Considerable skills in forecasting, decision-making, problem solving, process improvements, and human resources. Adept in P&L management, budget administration, and identifying cost-saving measures. Skilled in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe Photoshop.
Qualifications Snapshot:
Championed efforts to rank 20th out of 567 Circuit City store locations for achieving outstanding profitability.
Surpassed sales targets and boosted profitability for Circuit City by 54%.
Promoted to sales management role within first three months of hire date and handpicked to serve as Training Manager in 2001 for new management hires.
Ranked #1 out of 50 stores for generating highest profit margin in 2000 and won $18K in contest prizes based on extraordinary sales performance.
Transformed two underperforming Ritz Camera stores from C level status to generating B level revenues.
Professional Experience
Circuit City Inc., Winchester, VA; Sterling, VA; Frederick, MD, 2000 to Present
Store Director
Steadily advanced through numerous promotions to spearhead daily business operations for $28M retail sales division comprised of 75 employees.
Directly manage, motivate, develop, evaluate and supervise 32 direct reports inclusive of management personnel.
Cost-effectively administer $45K+ budget and control up to $2M in inventory for local store.
Continued
Yyyyyy x. yyyyyy ~ Page 2 of 2
Professional Experience continued
Prepare, review and critically analyze various reports to track, evaluate and optimize operational effectiveness and cost control.
Diligently steer compliance with company policies, loss prevention practices, and customer service standards.
Demonstrate considerable organizational skills in effectively creating work schedules for personnel spanning 11 departments.
Coordinate sales promotions and direct personnel in arranging visually-appealing merchandise displays to entice customers and boost sales.
Personally developed 14+ managers, consistently emphasizing profit maximization, customer service excellence, product knowledge, staff satisfaction, and team cohesiveness.
Ritz Camera Centers, Morgantown and Parkersburg, WV, 1995 to 2000
Store Manager
- Consistently ranked among top producers during tenure for sales of products and extended service plans.
- Motivated, empowered, coached and guided employees to exhibit peak productivity and performance.
- Devised staff schedules, completed regular sales and financial reports, and provided attentive, knowledgeable, and courteous customer service.
Education / Training
Management Training Courses:
Valuing Differences; Communication for Managers; Establishing Trust; Ethics; Providing Feedback; Listening; Driving Accountability; Accountability 101; Managing Conflict; Conflict Resolution; Stress Management; Leading Engagement; Engagement & Retention; Managing Store Profitability
Management Work Series Certification, 2006
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
Abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you excellent experience in retail operations management, a substantial background in talent development, and an impressive blend of skills in sales leadership, merchandising, business planning, budgeting, and P&L management. To complement these qualifications, I offer solid communication, interpersonal, presentation and prioritization skills.
As a proactive contributor to your organization, you will find me to be a self-motivated professional and stellar leader committed to supporting you in achieving your objectives through unparalleled dedication to cost control, a focus on customer satisfaction, and consistently exemplary performance in catapulting revenue and profit growth. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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