career objective                              

 

performance-driven sales specialist eager to contribute dynamic business development, customer service, relationship management, and communication skills toward actively supporting the employer in optimizing revenue growth as a key team member

 

profile                                                

 

ø  goal-oriented professional, as illustrated by 5 years of successful sales and customer service experience; continually employed while earning degree, further demonstrating drive to succeed

ø  as a retail sales representative, consistently surpassed projected quotas, leading to recognition as top part-time associate; achieved concurrent with education,  2002-2005

ø  exceptional communication, presentation, product demonstration, and negotiation abilities

ø  excel in consulting with clients to define needs and develop customized sales presentations instrumental to boosting results and generating high-volume revenue

ø  client-focused and service-oriented; committed to maximizing customer satisfaction and retention

ø  resourceful problem solver able to overcome objections and troubleshoot issues

ø  personable, persuasive and highly effective in cultivating and maintaining customer trust and loyalty

ø  pc literate, proficient in windows operating systems 9.x, 2000, me, xp as well as ms office suite

 

experience                                          

 

concurrent with academic pursuits

 

bartender, have a nice day caf /cha cha s cantina                                                     2004-present

  drive business growth by applying dynamic communication, relationship building and customer service skills toward generating sales, capitalizing on up-selling/cross-selling opportunities and building client loyalty

  proficiently manage operations ranging from maintaining appropriate stock/inventory levels to accurately handling high volumes of cash transactions

 

sales consultant intern, gold s gym-richmond , va                                                internship 2007

  acquired valuable, practical experience in sales operations, account development and selling techniques with high-profile fitness chain

 

sales representative, cingular wireless & kelly services/sprint pcs-richmond, va         2002-2005

  proficiently applied consultative, needs-based, product demonstration/presentation, and phone solicitation sales strategies toward facilitating high-profit retail sales

  maximized client satisfaction and retention by providing superior service in conferring with customers to identify and address needs, responding to service and billing inquiries, activating service/accounts, and troubleshooting issues

 

actor/model, uptown talent-richmond, va                                                                   1997-present

  apply superb communication skills toward building productive relationships within the industry and demonstrate ability to present a positive image, adapt to varied environments and interface with broad populations through wide range of bookings

education                                           

bachelor of science, education, virginia commonwealth university - richmond, va; december 2007

major: recreation, parks and sports management