~  Business savvy and quality-focused professional eager to contribute exemplary technical, analytical, and business development expertise as well as dynamic operations leadership talents toward supporting the employer in optimizing productivity and performance.  ~

 

 

         Team-driven, thrive on challenges, and perform effectively under pressure.

         Highly versatile and able to quickly adapt to new roles, responsibilities, industries and environments.

         Considerable leadership attributes; harness enthusiasm, integrity and energy to guide teams, resolve conflicts, elevate morale, and steer team to achieve productivity excellence.

         Dynamic talents in client service and satisfaction complemented by a strong drive for success.

         Able to train, coach, direct and manage lead peak-performing staff members.

         Employ sharp business acumen to define goals, uncover challenges, propose modifications and process improvements, and drive targeted revenue growth strategies    

         Resourceful self-starter; set goals and develop action plans for attainment.

 

 

U.S. Service Manager, Vectrix Corp., 2007 to 2009

         Steered strategic direction for U.S. Service Operations of world-class developer and manufacturer of state-of-the-art electric vehicles, establishing, growing and managing division consisting of 97 dealers and hundreds of technicians.

         Spearheaded development of comprehensive technical service documentation, defined Standard Operating Procedures, and produced Technical Service Bulletins for submission to NHTSA (National Highway Traffic Safety Administration).

         Proactively created, instituted, administered and supervised all dealer training programs.

         Applied exemplary leadership capabilities toward directing global technical support team in handling technical service bulletins, financial data, system testing, homologation, and warranty management.

         Captured considerable cost savings by introducing warranty cost containment programs focusing on critically analyzing warranty data, thoroughly inspecting returns, and elevating product quality.

         Partnered with IT personnel in developing customized application for online databases and warranty registration programs. 

 

Paralegal, Zoning Board of Appeals, City of New Bedford, 2006 to 2007

• Exercised outstanding administrative, organizational, and prioritization skills to accurately and efficiently document legal decisions made by Zoning Board, record meeting minutes, and schedule cases and hearings.

 

Mortgage Broker, Franklin First Financial, 2004 to 2006

• Leveraged strong communication and interpersonal skills to cultivate and nurture new client relationships, generate referrals, and deliver exceptional customer service.

 

Franchise Manager, College Pro Painting Co., 2003 to 2004

• Effectively directed, motivated and supervised three painting crews, consistently emphasizing quality, productivity, and customer satisfaction.
• Contracted and successfully completed projects at 26 homes in four months representing $85K in business.

 

 

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you extensive experience in customer service and satisfaction, proven strengths in driving  process and procedural improvements, well-developed skills in growing sales revenues, and solid capabilities in navigating daily business operations. To complement these qualifications, I offer keen multi-tasking, forecasting, and problem solving skills which are essential as a <insert job title/position>.   

 

As a proactive contributor to your organization, you will find me to be an industrious professional committed to supporting you in achieving your objectives through superior performance, insight, dedication and initiative. I am confident that I could be a valuable asset to <insert name of organization>, and look forward to interviewing with you in the near future. 

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy