career profile

 

uniquely qualified professional with experience in management, client services, bookkeeping, and office administration ~ proficient in building strong, lasting relationships with clients and colleagues ~ knowledgeable of office administration task including a/r and a/p, client relations, and clear communication ~ technical competencies include windows, microsoft word, excel, and lotus.

 

core competencies

         operations management

         client relations

         order processing

         personnel management

 

         office administration         

         bookkeeping/accounting

         office management

         sales management

professional experience

 

office assistant c seasonal, 05/2008 c 10/2008

arrowhead rv park, cascade, id

-         collected and disbursed money, performed basic bookkeeping, and completed banking transactions.

-         communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

-         compiled, sorted, and filed records of office activities, business transactions, and other activities.

-         maintained filing, inventory, mailing, and database systems, either manually or using a computer.

-         operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

-         typed, formatted, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers or typewriters.

 

assistant manager, 05/2007 c 05/2008

sunset point on lake lbj, marble falls

-         supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

-         analyzed financial activities of establishments or departments and provide input into budget planning and preparation processes.

-         interpreted and communicated work procedures and company policies to staff.

-         provided employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.

-         researched, compiled, and prepared reports, manuals, correspondence, and other information.

-         resolved customer complaints and answered customers' questions regarding policies and procedures.

-         reviewed records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.

-         completed reservations, guest check-in, and park patrol.

 

 

 

page 1 of 2

yyyyyy x. yyyyyy c page 2 of 2

 

quote coordinator/receptionist, 07/1997 c 03/2007

sure cast inc. burnet, tx

-         processed and prepared memos, correspondence, or other documents.

-         took orders for merchandise or materials and send them to the proper departments to be filled.

-         transmitted information or documents to customers, using computer, mail, or facsimile machine.

-         assisted human resources department in screening job applicants

-         selected as employee of the month twice; acquired passing blueprint reading course certification.

-         calculated and quoted rates for services and processed purchase orders.

-         greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

-         operated telephone switchboard to answer, screen, and forward calls, providing information, taking messages and scheduling appointments.

-         performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.

 

additional experience as bookkeeper for elks club and office manager/csr for simmons cable tv

 

education

 

-         stewart's beauty school c licensed in sd

-         computer class

-         lotus spreadsheet class c certificate

-         accounting course c certificate

-         blueprint course c certificate

 

 

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

 

dear <<courtesy>> <<last name>>,

 

 

it is with great confidence that i offer my years of management-level office experience and strong ability in financial transactions such as a/r and a/p to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience as a office assistant, assistant manager, and office manager is the basis for my confidence that i would be a valuable asset to your organization. my career history consists of vast experience as a manager and as a result i am skilled in offering recommendations for improvements, controls, new methods, and other changes to improve the efficiency of the organization.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures related to the office administration of an economic enterprise. my professional background also includes a proven expertise in expediting projects, interpreting complex rules and regulations, and effectively communicating with upper management and personnel, verbally and in writing.

 

in many of the leadership positions i have held, it has been my duty to coordinate operations of a complex, interrelated, and interdependent nature, where unknowns and numerous contingency factors were involved. with this experience, i formulate policies and procedures relevant to daily operational and special organizational programs based on information of a conceptual nature from varied sources.

 

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

enclosure