Performance-focused Sales Executive and Process Improvement Strategist eager to contribute practical experience and academic background toward actively supporting a dynamic organization in maximizing results.  Demonstrated ability to increase corporate bottom line by identifying and communicating business-critical information. Strong background in implementing improvements that reduce costs and increase revenue. Solid track record of managing relationships with teams and providing superior service to customers and business partners.

 

 

Ø  Strong technical background with the ability to work independently on multiple projects with specialized knowledge of risk analysis, business development, generating repeat referrals, customer service processes, underwriting, as well as portfolio management.

Ø  Possess strong sales, marketing and customer service orientation.

Ø  Comprehensive understanding of the financial systems arena due to training regarding information management and analysis and business practices.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

 

 

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering financial planning meetings and delivering comprehensive strategies.

Ø  Carefully analyze various documents and reports in order to identify and reconcile potentially costly errors.

Ø  Closely examine accounts to balance positions and funds between clients, firms and/or the bank.

Ø  Develop expert plans of action according to specific financial needs, both expeditiously and effectively.

Ø  Ensure critical internal and regulatory compliance as well as data integrity/quality control.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity. 

Ø  Skilled at devising and implementing economic forecasting programs as well as utilizing extensive knowledge of economic climate to benefit the organization.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner. 

Ø  Achieve customer financial needs and expectations, risk management and strict adherence of governmental banking regulatory and compliance criteria

 

 

Ø  Managed $25MM+ in outstanding loan balances.

Ø  Generated $24MM+ in new business annually in addition to generation of referrals to other lines of business totaling an additional $12MM+ annually.

Ø  Selected to manage portfolio consisting of $25MM+ in retail loans. 

Ø  Achieved year over year sales goals including development and underwriting average of $24MM+ in retail custom credit loans annually, generating $87M in fee income annually and net interest earnings of $582M annually.

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Assistant Vice President / Retail Custom Credit Lender, Harris N.A.                              2006-Present

 

  Main responsibilities include business development and underwriting of retail custom credit products including retail construction loans, lot loans, bridge loans and interim loans.  Specific functions include;

  Management of existing $25MM+ loan portfolio with duties including risk rating, renewals of existing loans, collections of past due and past maturity credits and portfolio monitoring to ensure proper placement of problem credits within appropriate work-out units.

  Conduct risk management of existing portfolio including underwriting renewals of existing loans and collections of matured loans and past due payments;

  Responsible for timely tracking and reporting of sales calls, referrals and closed business to appropriate management;

  Develop sales tracking systems for current pipelines, referrals and outbound calls.

  Make referrals to other lines of business, such as Private Client Group, Financial Advisors, Mortgage Originators and Commercial Relationship Managers averaging $12MM+ annually.

 

Senior Personal Banker, Harris N.A.                                                                                         2001-2006

 

  Main responsibilities included comprehensive assessment of and matching customer needs to appropriate financial services, generation of sales of deposit, investment, and lending and wealth management products.  Specific functions included;

  Implemented increased risk management controls involving personal and non-personal new account opening procedures.

  Consistently exceeded branch goals in proactive calling, relationship management, sales and service.  Tracked and submitted sales and relative data for branch and personal sales goals.

 

 

n B.S. C Sociology, Northern Illinois University

n Graduated at top of class with emphasis in qualitative and quantitative interviewing techniques.