career objective                              

results-driven west point and mba graduate eager to contribute superior business development, project management, and client relations skills toward actively supporting the employer in optimizing revenues and profits

profile                                                

ø  offer more than 15 years of progressive sales and operational management experience, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  apply extensive industry knowledge and strong technical selling skills towards executing all phases of the sales process; identify and capitalize on opportunities to penetrate and develop markets, manage client relations, negotiate major contracts, accurately prepare forecasts, collaborate with r&d engineers, coordinate manufacturing, and ensure timely product delivery

ø  provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions, and monitor trends and developments, including competitive services and marketing activities

ø  effectively prospect, secure, and retain diverse client base; cultivate long-term business relationships that generate referrals and new leads

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; demonstrated ability to drive top performing sales and support teams

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

 

~ key achievements ~

• effectively manage a portfolio of key corporate accounts responsible for generating more than $25m in annual sales for the cardiac rhythm management and interventional cardiology divisions of accellant, a leading provider of medical device industry supply chain / manufacturing solutions
• launched three developmental projects anticipated to bring in more than $3.5m in new revenues for accellent over the next two years of manufacturing medical devices and parts used in stents, angioplasty, pacemakers, and defibrillators
• boosted territory productivity by 23% within four months at dhl by turning around at-risk customer relationships and acquiring new accounts
• increased monthly loan volume by 112%, originated and serviced more than 250 loan programs worth $30m, and consistently ranked as top-producing account executive in countrywide maple grove office 
• successfully managed more than $13m in assets and developed a 150-account database including individuals and business owners c worked closely with clients to recommend and deliver a range of customized financial products and services in line with particular objectives; selected for elite financial planning assignment for more than 350 statewide realtors as clients of axa advisors
• cut merchandise and labor costs by more than 28% as operations manager of high-volume regional distribution center servicing 65 target stores; oversaw 50-member team, coordinated interdepartmental distribution efforts, and implemented numerous process improvements
• increased receiving department productivity by 35% by developing and coordinating a barcode scanning program later instituted nationwide across all target corp. distribution centers
• cost-effectively directed production functions for g&k services; increased client satisfaction and repeat business, maintained speedy project turnaround time, grew productivity from 75% to 95%, and cut labor costs by 13%

professional experience                

customer relations manager, accellent, inc., brooklyn park, mn                                                                       2008 c present

account representative, dhl express, plymouth, mn                                                                          2008

account executive, countrywide bank, maple grove, mn                                                                                   2004 c 2007

financial advisor, axa advisors, minneapolis, mn                                                                                           2002 c 2004

operations manager, target corporation, minneapolis, mn                                                                                1997 c 2002

production supervisor, g&k services inc., minneapolis, mn                                                                             1994 c 1997

 

~ military background ~

west point commissioned officer, us army, fort sill, ok                                                                                            1990 c 1994

education                                           

mba in finance, oklahoma city university, oklahoma city, ok                                                                          1993

bs in business management, united states military academy, west point, ny                                                  1990

 

 

 

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dear__________________:

 

i am currently seeking a challenging new career opportunity in a medical sales capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience managing business development and client relations functions, with a solid record of boosting sales, acquiring new accounts, and retaining existing customers. i excel at building relationships with a diverse client base, and am adept at growing revenues through providing personalized support.  my dynamic communication skills have consistently proven instrumental in presenting, negotiating, and closing high-revenue contracts, as well as in coordinating team performance.  in my current role with accellent i ve gained a strong practical knowledge of the medical sales industry, with expertise in cardiac rhythm management and interventional cardiology.  to complement this background, i hold an mba from oklahoma city university and a bachelor s in business management from west point. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

yyyyyy x. yyyyyy