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Career Objective
Award-winning recent graduate eager to contribute academic background as well as concurrent professional experience in launching a successful career while delivering immediate results as a valued team member
Qualifications Profile
þ Outgoing and articulate communicator; excel at developing and maintaining rapport with clients and coworkers at all levels
þ Experienced in cold-calling, B2B marketing, public relations and translation (English/Portuguese)
þ Adaptable self-starter able to work cross-functionally and manage workload according to priority
þ Proven ability to organize fun events that create harmony and increase morale
þ Skilled writer and public speaker; fluent in English and Portuguese, conversational Spanish
Academic Credentials
SIMMONS COLLEGE, Boston, MA, in-progress, graduate 2011
Master of Arts C Communication Management
UNION COLLEGE, Barbourville, KY, 2009
Bachelor of Arts C Communication and Religion Studies: GPA: 3.6
Awards: NAIA 2009 Scholar Athlete ▪ Religion Communicators Council Scholarship, 2009 ▪ Danny Drinkard Award, 2009 ▪ Laws & Esten Parks Award 2009 ▪ Nominated for Dr. LeRoy Walker Champions of Character Award, 2008 ▪ Presidential Laureate, 2008 ▪ Ad Campaign Challenge Winner, 2007 ▪ Core Value Award / Above & Beyond Award, Union College, 2006
Memberships & Affiliations: Student Trustee ▪ Member of UCSA (Union College Student Ambassador) ▪ Newman Club, FCA (Fellowship of Christian Athletes) ▪ Captain of Varsity Women s Soccer Team ▪ Religious Communicators Council
Career Track
ALL-PRO CLEANING SYSTEMS, 2009 C Present
Administrative Assistant
Play a solid role in generating new business by assisting with marketing and public relations
Deliver exceptional customer service while interacting with clients; maintain customer database
Efficiently manage calendar, including scheduling appointments and meetings
Provide accurate verbal translation during meetings and phone calls as well as translate documents (English to Portuguese/Portuguese to English)
Professionally prepare and mail letters, documents and newsletters
NEWPRO, Woburn, MA, 2008 C 2009
Seasonal Event Demonstrator
Successfully promoted products at home shows and events over the summer
Solicited contact information of potential homeowner customers for follow-up
UNION COLLEGE, Barbourville, KY, 2006 C 2009
Tutor & Supplemental Instructor
Fostered deeper understanding while tutoring students in Public Speaking, Writing and History
Supported students learning goals by organizing study sessions and workshops on note and test taking skills
Student Ambassador
Promoted college to prospective students by assisting the Office of Admissions with campus tours and telemarketing events
Facilitated campus adjustment by organizing and leading orientation workshops and informational sessions
Acted as Leader to a group of international students and aided with acclimatization to campus life
Resident Assistant
Drove student integration, collaboration, school spirit and increased overall student morale by successfully managing monthly team building activities for entire dormitory
Ensured dorm students (72) complied with safety standards and conduct regulations by effectively monitoring dorm activities
CITIZENS BANK, Framingham, MA, 2005 C 2006
Bank Teller
Maintained customer satisfaction by providing exceptional customer service while accurately managing daily cash and banking transactions for personal and business banking clients
Increased business through effective telemarketing
GLOBE IRRIGATION, Framingham, MA, 2004 C 2005
Telemarketer & Administrative Assistant
Oversaw full-scope responsibilities for B2B marketing, customer database maintenance, bookkeeping and general office duties
Community involvement / Memberships and Affiliations
Massachusetts Breast Cancer Coalition Event Volunteer
English to Portuguese Translation for Doctor s Visits
Volunteer House Repairs
Volunteer Organizer for Church Activities and Retreats
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