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Yyyyyy x. yyyyyy                                                 

                                                                                                          0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                             xxx-xxx-xxxx

Abc@xyz.com

Business Development Executive / Relationship Cultivation Expert

 

Strategic Sales and Account Manager with expertise specifically related to driving business, increasing bottom-line revenues, developing and fostering client relations, and team development practices eager to contribute to the success of a progressive company. 

 

Sales Management

Team Leadership

Product Development

Strategic Alliances

  Underwriting Expertise

  Client Cultivation

  Account Management

  Training & Development

  Business Development Plans

  Presentation Skills

  Budgetary Oversight

  Referral Base Expansion

 

Qualifications Profile

 

Ø  In-depth relationship cultivation expertise with the ability to work independently on multiple projects simultaneously with specialized knowledge of outside sales methodologies, various product applications, client development practices, presentation skills, as well as forming collaborative relationships both internally and externally.

Ø  Utilize extensive knowledge of customer service protocols to develop specialized programs.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Comprehensive understanding of the business development arena due to hands-on application regarding information management, communications, and marketing practices.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of high-standard operational protocols. 

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

 

Functional Competencies

 

Ø  Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner. 

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing and increase revenue growth and client retention.

Ø  Skilled at managing multiple projects.

 

 

 

 

 

 

Professional Career Track

 

Account Representative, Sterling Payment Technologies                                       2008-Present

 

n Primary responsibilities include comprehensive sales of credit card processing, prepaid products and check guarantee services as well as set up and establishment of new territories by:

n Devising techniques for introducing the sales concept and the product to customers and consumer base.

n Designing introductory call scripts.

n Cold calling prospects.

n Development and implementation of sales services.

n Designing customer service protocols.

n Training and development of new hires as needed.

 

Senior Account Representative, RBS WorldPay                                                     2002-2008

 

n Primary responsibilities included extensive cultivation of sales processes related to credit card processing, prepaid products and check guarantee services as well as set up and establishment of new territories by:

n Devising techniques for introducing the sales concept and the product to customers and consumer base.

n Designing introductory call scripts.

n Cold calling prospects.

n Development and implementation of sales services.

n Designing customer service protocols.

n Training and development of new hires as needed.

n Recipient of two (2) Chairman s Roundtable awards.

Owner / Agent, Allstate Insurance Company                                                            1999-2002

 

n Primary responsibilities included extensive development of sales processes related to insurance product lines including auto, home, life and health as well as:

n Internal sales services.

n Customer service programs.

n Development of underwriting policies.

n Grew office from 0 clients to over 600 in three years.

n Received fast start hero gold medal.

 

Academic Training

 

n B.S. C Business Administration (Marketing Emphasis), Dallas Baptist University

 




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