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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
driven administrative professional seeking a challenging office position where expertise in office administration, computer technology, and customer service will prove instrumental to company success.
career profile
ø demonstrate capacity to provide comprehensive support for all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.
ø adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
ø proficient in a wide variety of computer systems and support of information systems, including microsoft word, excel, outlook, 10 key.
ø excellent customer service skills, including front desk operations and processing client requests.
ø familiarity with human resources functions, including records maintenance, reports, presentations, and project management.
ø strong background in multi-tasking; effectively handling call switchboard and client communication.
ø demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working with microsoft office suite.
ø dynamic written and verbal communication skills.
ø background also includes scheduling, spreadsheets, reports, dictation, and client services.
technical proficiencies
microsoft office suite:
ms. word, ms. powerpoint, ms. excel, ms. publisher, ms. access
professional experience
global express 1993-2000
administrative assistant
- efficiently handled incoming and outgoing calls, mail sorting and delivery, customer service and accounts.
- responsible for wide variety of accounting duties, including bills, payments, credit applications, and financial accounts.
- successfully scheduled all service appointments, client meetings, and product education.
- responsible for call switchboard; directing client communication.
- handled messages, greeted clients, assisted staff in all administrative duties.
- effectively directed client communication and vendor relations.
laurel mom s club 2000-2007
event coordinator/member
- consistently coordinated monthly activities for stay-at-home mom s and kids.
- organized, scheduled, and attended volunteer events serving cherry hill nursing home.
education
james madison university 1993
bachelor s of science
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